(I’m not sure in what category to put this so mods, feel free to move my topic to the place it fits the best.)
The Roblox Voicechat feature has a Huge problem where thousands of players are either repeatedly warned or banned from voicechat without any particular reason. But Roblox seems to do nothing to fix this huge issue. Experiences with voicechat do not work for so many users because they are constantly banned even though they said nothing that is against Roblox ToS.
Players can’t really do anything about it except contacting support, but in most cases the Roblox support cant help either. Roblox PLEASE we NEED a solution for this bug.
If ANYONE has a solution for this, Please submit your answers under this post. You will help a lot of players that have the same issue, including me.
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Just turn off voice chat.
The engineers are on the right track so far with the Voice Chat filter and the detection is quite accurate from my experiences with Voice Chat. Of course though, AI is more prominent on Roblox now and has a track record of being problematic one way or another, and the Voice Chat filter has its issues as stated by you.
In my opinion, the support team is at fault here instead of how Voice Chat moderation works, since Voice Chat’s filter is actively improving, while the “support team” has consistently let people down.
If Roblox maybe wasn’t so radicalized by the thought of using AI everything, maybe they would hire more real people to work on the support team and actually take care of reports instead of the usual AI/auto generated slop responses from “support staff”.
This is not a solution to the problem. You can’t just tell developers to go throw their game idea in the trash because it includes voice chat, which doesn’t work for many users. Not facing a problem does not solve it. If I want to play Neighbours on Roblox I should be able to do so.
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