When I load the Roblox website or app, it shows I have messages/chats from friends. I go to check, and all of my messages besides “CrazedBrick1”, who I’ve never messaged is there. I look for where the notification is coming from, and I can’t find it. To add, all of my Group Chats have gone missing as well.
I’m experiencing a similar issue, when I try on the safari app, I’m missing a lot of chats, and when I go on the Roblox app, I have random chat groups from so long ago that I don’t even remember them anymore
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I’ve experienced this issue too. I wonder if it was caused by the recent removal of out-of-experience chat for users under 13.
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Not sure but I will say being added to the old GCs made me find some old friends.
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Can confirm this is happening to me as well. The website chat feature is only showing 2 of my chats. If I want to find any others, I have to manually search for them in the search bar and open them.
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Still no solution to this issue for a host of users.
yeah… can’t see chat history of friends, and some chats don’t even appear. I think it’s been happening for almost a week now
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Also experiencing this issue.
Cross-posting this duplicate report for extra info:
Adding unto to this, at one point it randomly reappeared, but it said all my chats were archived? Is Roblox internally deprecating chats or testing that?
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Thanks for the report! Just to confirm, we have a ticket filed and we’ll follow up when we have an update for you.
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Yea i have seen people with the similiar issue:
Not chats appearing on the website at all despite having over 100 friends added
Example on website:
Example inside app:
Addiing onto this, inside the app only 3 chats loaded at first and then the other ones started loading slowly
Hey sorry to hear this is happening. We’ve identified the root cause and are working on a fix. We deployed a web change yesterday that should have helped a bit. Feel free to confirm if this is still occurring.
We are working on another fix to fully address the issue.
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It is working now. Thank you for the help.
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