ROBLOX wont import bones

Roblox importer doesnt import mesh bones.
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this is the model i try to import:
CN_IP_4023_F_HAIR_1.fbx (576.4 KB)

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This is the wrong category. Posts that ask for help need to go in a #help-and-feedback subcategory. This one needs to be in #help-and-feedback:platform-usage-support, I believe.


You must have changed a setting that affects rigging. With default settings, importing on my side creates the bones:

image

Check if you’ve set the Rig Type to “Custom”, make sure the “Merge Meshes” option isn’t ticked in the “File Geometry” section, make sure there’s nothing obvious in the settings that’s wrong.