[ROBLOXCRITICAL] PromptProductPurchase/PerformPurchase critically failing

Upon attempting to purchase a developer product in ANY game, an error message is displayed:

image

The following stack trace also shows up in the client console, indicating something internal breaking:

The purchase cannot be made no matter what, preventing players from buying anything from any game they play. This happens for all developer products.

All that needs to be done to reproduce this bug is to attempt to purchase any developer product in-game.

The bug started happening around an hour ago. The last purchase my game has on record is at 7:40 PM GMT. (11:40 AM PST)

It goes without saying that this error is incredibly impactful, as it prevents seemingly every game on the platform from selling products in-game.

13 Likes

Can confirm this happening in my games too.

2 Likes

Thanks for the report. We are investigating.

4 Likes

image

Appears to be working now

3 Likes

Thanks for the speedy response, it’s fixed now.

2 Likes

Confirming, issue is now resolved. Thank you all for the reports!

6 Likes