Roblox's Moderation Needs To Be Fixed


I want to share my ban too

I created a group back in 2020, and then got this automated ban for “inappropriate username”
I managed to appeal it but I lost that username and someone else sniped it from me with this account

Whats worse is that it doesn’t even show up as one of my previous usernames but rather a “Reset” username instead

The good thing is, I got appealed and my group didn’t get deleted but its so frustrating either way

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Recent thread regarding moderation was taken down, I’ll move notable posts here:

Context

Anecdotes

Necessary Change

Possible Solutions

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Since groups have a 30 day limit in any moderation appeal, I didn’t discover that there was a Chrome Extension to even see my group which moderation locked until many months later. Moderation had deliberately concealed and kept any and all evidence from me so my appeals in the 30 day time from were operating entirely in the dark.

Because of this it should be the duty of moderation to share any and all information regarding a ban.

Moderation will only seem legitimate if the user believes if the process is fair.
Otherwise it will feel arbitrary like the weather, or worse, deliberately capricious.
Obviously Roblox is not the only platform, but this arbitrary moderation system on a platform that is supposed to center on creativity makes the problem even more worse.

Does this platform have rules or are they words of whimsy on the wind?

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guys i just got banned for 3 hours and im crying so hard… like what i am gonna do without roblox i cant handle it

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There is already a thread for this topic in #development-discussion.

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This thread was created in 2018, the thread you’re linking to was created in 2022. This one is the much older and larger thread for this topic.

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I learned now that no matter what your asset ID contains, Roblox’s non-existant appeal team will punish you for it. 0 minutes have passed, and “they” supposingly reviewed an asset ID.
I’m lucky that I didn’t straight up get banned like a lot of other people have been for no reason.


image
For refference, this is the mp3 I uploaded: https://www.youtube.com/watch?v=O7MwJ5WGA_A&pp=ygUHdGFsaXlhaA%3D%3D
There was no mentions of “copyright” in their message, only that “the song is loud and obnoxious”.
Which is clearly complete nonsense. It seems that everything in Roblox is fully AI moderated. This is the worst moderation of any large corporation. It is demotivating to developers that they can get banned for uploading anything.

Obviously I will NEVER use my main account to upload assets anymore, but even then they may bring on IP bans for us, or remove the ability to let other accounts share assets. So who knows if we’re even safe then. If that time comes I will no longer use Roblox for developing as it will have become unusable. There’s not even a discussion to be had.

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Yep.
Their ‘moderation’ team just tells you what you’ve already been told, nothing.
And then does nothing.

Every.
Single.
Time.

Their “team” is either bots or people paid to just sit there and deal with us.
Issues are just thrown aside to create new kinds of clothes and animated faces.

I’ve considered moving offsite several times. I would just have to learn another coding language, then make money for myself. And not a deaf supercompany who thrives on OUR successes.

HAS GOTTEN TO THE POINT WHERE STAFF HERE TELL YOU TO USE ALT ACCOUNTS. DOES ROBLOX NOT SEE THAT AS AN ISSUE??

“no necroposting!” Then fix the issues from near decades ago.
I will be bumping this every month if I have to. Staff, please listen to us. I’m sure you don’t like seeing your community like this.


I just found an unlisted moderation issue thread. Consider this 2018 issue a 2011 issue.

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Hold up. Roblox staff actually recommends using alts to check if new assets are clear with moderation?

Wow. Roblox moderators are so shocked at how many people agree with this they aren’t commenting. Wild.

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A couple have recommended it to me and quite a few others. They understand things are broken, but the staff here don’t have the capabilities to fix it.

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It’s odd, this post has been around since 2018, and consistently reappears on the front page. How do they not see this???
Or they do and can’t do anything about it, I’m not sure

Kafkaesque.
Even the people working in the system can’t reason with a rules-based bureaucratic, algorithmic machine.
The silver lining is that Roblox is not alone. Many large publicly traded online platforms have this moderation problem that have rules and policies that are obtuse with opaque operations.

Have you realistically seen a DEVFORUM moderator comment on anything except a bug report? Let alone an actual moderator and/or engineer (excluding bitdancer)

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My account to deleted for ‘selling robux’
but i just donated to a person 300k robux on pls donate

Because they do not care, nothing more nothing less. We’re simply money machines for them

sue roblox thats just buying one of their items the person made. Its like saying a person made a gamepass and you buy that gamepass and your account gets deleted for it. Thats false banning

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did you try appealing the ban?

Ive gotten account deleted from my main account and roblox support is complete useless it doesnt help at all

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