RobloxVR doesn't work with Pimax System (SteamVR)

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#1

Hi,
I recently switched headsets from Quest 2 to Pimax Crystal Light and was intending to use it to play ROBLOX in VR mode.

I assumed this would work like using HTC Vive or Index but the Roblox app doesn’t seem to want to work with SteamVR when using the Pimax Headset.

I was wondering if any of you have had similar issues that could help me fix this issue or if you know what the cause might be?
It literally cannot be support/compatibility issues with the headset because its running through SteamVR and SteamVR detects and uses it just fine.

If Roblox wants their developers to Innovate using VR systems then shouldn’t the applications you use for VR atleast be supported to the point where they work?

I had this whole fun VR game planned out but I am refusing to make it because I CANT MAKE IT DUE TO THIS ISSUE.
My quest 2 doesnt connect to my PC anymore either and I do not want a 3rd VR headset to shelf for 99% of the time just because Roblox doesn’t support my new one.

If it supports the Index, then it should support the Crystal and other systems akin to the Index too.

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#2

And yes I already contacted ROBLOX support about the issue and got a standard bot response back that didnt help at all and just redirected me back to the VR setup for ROBLOX page.

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#3

Had it load into VR today but the client closed soon afterwards, going to test this again soon to get it to MAYBE work and not close because the headset was pretty much disconnected already when this happened.

#4

Seems a ROBLOX update or some software I installed to get Quest2 Working again fixed it for my Pimax Crystal Light too.

Not a real “solution” per se, but works for me.

#5

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