I sold a limited item on November 23rd of last year. Usually, Robux will finish pending after exactly one week. In this case, it has still not finished pending. I’ve talked with another user who has the same problem for the same date.
My theory is that this could be due to the date of the sale. Roblox ran the first catalog sale in years starting on that date, and doubtlessly there was a large influx in limited item sales that day. Perhaps that caused a backlog. Sales have been gone since before holding periods were introduced, so it could have been the highest volume of limited item sales in years, a volume the holding period system had never handled before. Just a theory though, I obviously don’t know definitively.
Thanks for reaching out to us about your Robux from your limited item sale on November 23rd.
I’ve checked our records, and it looks like the hold on that transaction was released successfully around November 30th, 2024. You should have received 2553 Robux in your account.
Sometimes our user-visible record history has a bit of a delay. I apologize for any confusion this may have caused. Please check your transaction history again in the next couple of weeks – it should update soon.
In the meantime, rest assured that your Robux were granted successfully.
If you have any other questions, please don’t hesitate to ask.
