Ronald’s Group
What’s Ronald’s?
Ronald’s is an educational group that offers an engaging and interactive experience for players. In Ronald’s Restaurant, users can roleplay as customers, workers, or even chefs in a virtual fast food setting. Players also have the option to manage the team, host shifts, and train staff members, creating an immersive experience that builds leadership and teamwork. Staff positions are free to earn, and even management roles can be unlocked through hard work and dedication. The game promotes communication, problem-solving, and management - making it not only fun, but also educational. Our goal is to create environments that both entertain and teach valuable skills.
Frequently Asked Questions (FAQ)
How do I become an employee? - You need to join the Ronalds group and complete the quiz in the application centre. If you pass the quiz, you will successfully become a staff
member.
How do I get promoted? - Participate in a shift or a training session. You can also earn points or purchase a rank. If you’re active and professional, a higher-ranked staff member might notice you and promote you.
Our Rank Structure
Low Ranks (LRs):
-
Trainee - This is the lowest rank of all staff. They are responsible for taking
orders or acting as cashiers. They can participate in shifts, but can only be
promoted through training sessions. -
Crew Member, Junior Crew Member, Senior Crew Member - They have slightly more
responsibility than a Trainee. They can be promoted in shifts and trainings. -
Kitchen Leader - The last rank of the LR team. They have a more focused role in
managing the kitchen and cashiers.
Middle Ranks (MRs):
Staff Assistant – The entry-level MR. They can’t host shifts or trainings, but they can assist and help wherever needed.
- Shift Supervisor – The second MR rank. They can co-host and supervise shifts.
- Shift Manager – Can host shifts and is responsible for organizing and managing them.
- Restaurant Supervisor – Can co-host training sessions. They help oversee trainings (if assigned) and the restaurant in general, ensuring everything runs smoothly.
- Restaurant Manager – Can host training sessions. They’re in charge of maintaining the restaurant and ensuring trainings run properly (if they have that role).
- General Manager – The highest MR rank. They oversee the overall operation of the restaurant.
High Ranks (HRs):
- Intern Corporate – They are in a trial period within a department, holding more authority and responsibility.
- Junior & Senior Corporate – They work within both the department and the restaurant, supervising the MRs.
Senior High Ranks (SHRs):
Administration – Co-lead of a department, with high levels of authority and responsibility.
Head Office – Lead of a department, also holding a high level of authority and responsibility.
Leadership (LS):
- Vice President - Senior Vice President – They oversee a department, support the Ownership team, and are part of the highest authority team.
- President – The President of Ronald’s, responsible for directing all operations and ensuring the smooth functioning of all staff. They have the final say.
- Ronald’s Founder – NuQi, the Founder of Ronald’s, holding the highest level of authority.
Map Overview
The map is divided into different areas, starting with RoCafe. Here, you’ll find a variety of pastries such as vanilla biscuits, muffins, and delicious milkshakes in the pastry section.
The second area is the Cashier and Cooking Area. At the cashier, you can review your order in detail, while in the cooking section, you can prepare food by checking and fulfilling customer orders.
Next is the Drive-Thru, where you can drive up to the point where you can place your order through a microphone. Then, pick it up at the nearest window.
Finally, there’s the Briefing Room, where all shifts are organized and managed.
Rules & Regulations
By participating in Ronald’s Simulation, you agree to follow these rules. Violations
may result in warnings, suspensions, permanent bans, or legal action for severe
cases.
-
No Trolling
Disruptive or provocative behaviour aimed at annoying others is prohibited.
Maintain a respectful and constructive environment. -
No Harassment
Any form of bullying, threats, discrimination, or personal attacks is strictly
forbidden. -
No Exploiting
Using glitches, bugs, or exploits for an unfair advantage is not allowed. Report
issues instead of abusing them. -
Respectful Behaviour
All participants must be courteous. Hate speech, excessive profanity, and
aggressive conduct are not tolerated. -
No Spamming or Unauthorized Promotions
Flooding chats, advertisements, or irrelevant messages disrupt the experience
and are not allowed. -
Compliance with Terms of Service
All users must follow Ronald’s Simulation platform rules. Account sharing or
bypassing bans is forbidden. -
Reporting Violations
If you witness rule-breaking, report it to administrators. Failure to report serious
violations may result in consequences. -
No Unauthorized Modifications
Tampering with the experience, using cheats, or bypassing the chat filter is strictly
prohibited. -
Do not share personal data or engage in activities that compromise user security.
-
Compliance with Local Laws
All actions must align with applicable laws to ensure a lawful and ethical
experience.
By joining, you agree to these rules. Administrators will enforce them
to maintain a fair and enjoyable experience.
Low Rank Team
The LR (Low Rank) team has multiple roles, including cashier duties and preparing orders. Advancing in ranks requires attending shifts and training sessions, with promotions granted based on effort and sometimes luck.
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LR Rules
The rules for LRs are the same as for other members, with a few additional guidelines:
- Respect customers – Never insult or disrespect them. Poor customer service reflects badly on us.
- Listen to higher ranks – Always follow the instructions of MRs and higher-ranked staff.
- Respect the higher-ups – They are spending their time training you, so be respectful during shifts and training sessions.
- Stay organized – Help all customers without exception or discrimination.
- No promotion hints – Never hint or ask for a promotion.
- Handle trolls properly – If you see a troller, call an MR instead of trying to handle it yourself.
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How to Prepare Orders
Use the following commands:
/claim (order number) – Claims the order to prepare.
/complete (order number) – Marks the order as complete for handoff to the customer.
/handto (username) – Hands the food to the customer (ensure you’re holding the correct food).
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How to Get Promoted
To be promoted, attend shifts or training. If the host believes you’ve performed well, they may promote you. Keep in mind that promotions aren’t guaranteed, and there is a 7-day cool-down period between promotions.
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Middle Rank Team
MR Tasks
Members of the MR team have several duties, primarily ensuring the restaurant is running smoothly and that rules are followed. Key tasks include:
Maintaining order – Ensure no one is breaking the rules within the restaurant.
Hosting shifts – MR members host shifts to help with the flow of the restaurant and improve efficiency.
Assisting with operations – Help out on Discord, staying active and professional.
Handling issues – Address trolls, exploiters, and any irregularities in the main game.
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Shifts
Hosting: Shifts can be hosted by Shift Managers and higher, and co-hosted by Shift Supervisors and above.
Claiming Shifts: All shifts must be claimed on Hyra before being hosted.
Promotions During Shifts: Only Junior Crew Members, Crew Members and Senior Crew Members can be promoted during a shift.
Note: After being promoted, there is a 3-day cooldown before another promotion can occur.
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Trainings
Hosting: Trainings can be hosted by Certified Restaurant Supervisors or higher and co-hosted by Certified Shift Managers or higher.
Claiming Training: All training sessions must be claimed on Hyra before being hosted.
Training Roles:
- Staff Assistant+: Assistant
- Shift Supervisor+: Trainer
- Shift Manager+: Trainer/Co-Host
- Restaurant Supervisor+: Co-Host/Host
- Restaurant Manager+: Host
- General Manager+: Ranker
- Intern Corporate+: Supervisor
Before hosting a session, ensure you have a Trainer, Co-Host, and Ranker.
Training Guidelines:
- Command Usage: Commands must be used appropriately and not abused during training.
- Professionalism: Maintain professionalism at all times, regardless of your role.
- Private Communication*: Use PM commands or whispers when communicating with other MRs to avoid leaking training materials.
- Double-Check Messages: Ensure your messages are clear and correct before sending them publicly.
A Training Certificate is required to host a training session.
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Command Usage
Commands should be used effectively and responsibly, with no abuse allowed. This section will be updated regularly to inform you of the available commands for each rank. Misuse of commands will result in termination for admin abuse.