Sales are not loading for users and groups

[YasuYoshida (Yasu)]

When trying to view sales, they won’t load for both groups and users. They were working earlier this morning though (around 7AM PST).

Page URL: https://www.roblox.com/transactions

[bvetterdays (roman)]

Bumping this as it’s quite critical. This also affects groups when you click the ‘Sales’ tab. The APIs involved are seemingly returning the response ‘InternalServerError’ with a HTTP code 500. It’s likely it was a simple mistake on Roblox’s end.

The API endpoints in question are:

• https://economy.roblox.com/v2/users/USER_ID/transactions?cursor=&limit=100&transactionType=Sale
• https://economy.roblox.com/v2/groups/GROUP_ID/transactions?cursor=&limit=100&transactionType=Sale

[xtremeguy2256 (pizzaboxer)]

I’ve noticed that this endpoint has been performing fairly poorly for the past month or two. I’ve sometimes gotten a HTTP 500 error from it, though most of the time it just takes an absurdly long time to load.

[YasuYoshida (Yasu)]

This website bug appears to be fixed now.

[xtremeguy2256 (pizzaboxer)]

Still takes a long time to load though?

[YasuYoshida (Yasu)]

This bug report isn’t about loading sales being slow. If you think that’s a bug, then you should make a separate bug report for that.

[xtremeguy2256 (pizzaboxer)]

Right, I mentioned it because it was a symptom of the problem (degraded service). My bad.