Sales not showing in revenue > sales log

I havent seen a sale in the log for over 2 hours across 9 games.

I did a live purchase as a test and it didnt appear in the log either. Private server purchases do appear in the log.

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same issue happening with me with 5 different games, in none of them I’ve been getting sales for the past 2/3 hours.

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+1 Can’t see any sales on any of my games

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+2 Also happening for me as well

CC: @SrWildernessXplorer

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It’s slowly coming in, can confirm
is very worrying

(by slowly i mean, im just getting the end of 2pm and it’s now 5:20 pm)

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Same for me here, hope it get fixed fast

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I hope this is purely visual and not an actual loss of revenue. This could be problematic.

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Having the same issue, private server sales still seem to show up in the sales log but passes and dev products are not. Really hope this is a visual bug.

I have more information here, same thing is happening for UGC and all transactions.

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This is happening in my experience too, with the graph totally flatlining in the past few hours. Hopefully that flatline is a visual error and the Robux is still coming in. Hopefully the sudden drop in revenue stats doesn’t impact any experiences’ performance on the algorithm either.

Same issue with UGC been 2-3 hours

We shared an update on the other thread.

3 Likes

The issue should be fixed now!