"sanitized ID" error on correctly-owned animations?

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#1

Hello again, devforum people!

I’m working on part of a project owned by my friend, and we’re having some problems.

First and foremost: My friend owns this game. The scripts and animations here, I made. But, my friend uploaded these animations through the AnimSaves keyframe sequences that Moon Animator creates (image) and those IDs are the ones we used in the script.
image
As far as I know, this is how plenty of teams and studios operate, right? Animator lets the owner upload their animations so they work ingame.

This, however, got us one big glaring error:

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image1631×47 12.7 KB

Failed to load animation with sanitized ID rbxassetid://118234909125832: Animation failed to load, assetId: https://assetdelivery.roblox.com/v1/asset?id=118234909125832&serverplaceid=0
(we got the same error for all three of the animations. these were also the only errors.)

“Failed to load animation with sanitized ID” as I understand, means there is a dissonance between place owner and animation owner. Clearly, though, the owner uploaded my animations so they should work.

I researched and found previous devforum posts on this topic, and the solutions I tried include:

  • Using different methods of uploading the animations like (shush) spoofing
  • Using ContentProvider:PreloadAsync()
  • Switching the animation objects’ ID strings to the old “https://” and so on instead of “rbxassetid://”
  • Using Instanced animation objects instead of replicated variables
  • Waiting it out over a few days assuming it was a Roblox issue

If anyone could provide any pointers or suggestions I would be very grateful! Anything helps, really. I’m also more than willing to provide my code if you think that would be necessary. Thanks.

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#2

This horrifying issue happened to me before…
I was working with some guy to get a viewport animation working (he owned the game), and the ANIMATIONS WOULD NOT LOAD on my side because of the stupid sanitized stuff

I have found no solution

As far as I know Roblox has barricaded all hope because of their stupid animation ownership stuff… I don’t believe you can do anything about it unless you endure the agony or move the game to a group and publish the animations in a group too

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#3

I really don’t want to believe this, but I had a feeling this might be the case.

I just wonder why there aren’t more complaints about this? Seems like an issue that loads of developers would run into and be upset about.

Maybe there will be a godsend sometime later in this thread who will have the solution we’re waiting for, but in any case thanks for your response.

#4

Don’t worry it’s only a studio bug, the animations work correctly if you actually join the game on Roblox, no need to re-upload the game to a group.
Obviously just make sure that the animation is uploaded by the place owner, which I’m pretty sure you already did.
If you wanted to test the animation in studio you’ll probably have to upload it to your account to see it in studio, just know that nobody else will see the animation if you uploaded it.

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#5

Thank you for telling me this! I tried running team tests and all that to no avail, but never thought to publish the game and playtest it on the website itself.

Still hope the bug does gets fixed sometime, though, cause this does make testing kind of weird. Huge thankyou again though.

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#6

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