Welcome to the official Saporito Handbook! In this forum, you will find useful information that will help you here at Saporito.
Saporito is an Cuban Bakery located on the coast of Havana, Cuba. With a commitment to authentic flavors and a passion for culinary excellence, Saporito aims to transport every guest to the heart of Cuba with each bite. Our ambitious vision includes sourcing the freshest local ingredients, creating innovative twists on traditional recipes, and providing an unforgettable dining experience that blends the charm of Havana’s scenic coastline with the rich heritage of Cuban cuisine.
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If you think these resources found in our Public Handbook haven’t helped you, or confused you in anyway, please open a ticket. We are open to other member’s suggestions!
Rules & Regulations
To maintain a happy and safe environment here at Saporito, we have set standardized rule and regulations. Please make sure to abide by these at all times. Failure to do so will result in a severe moderation and or ban.
Swearing
Any bypassing or swearing pointed to anyone that is offensive is prohibited. Failure to abide will result in immediate action taken.
Discussions
Despite the fact that we do desire individuals to develop stronger relations with their fellow members of the Staff Team and Lower Ranks, it is essential that all conversations that take place via the communications channels be suitable.
Age and TOS Restrictions
Those who are younger than 13 years old will be removed from this group immediately. On the condition of proving they have met the minimum age limit, they will be entitled to come back.
Not Safe for Work
NSFW and sensitive subjects are not permitted in this forum. In the event that this regulation is not properly adhered to, additional action will be taken.
Advertisement
Neither you nor anyone else will be able to advertise for themselves or for another individual within this server. The direct messages or the server itself are included in this.
Drama
No one is permitted to post anything that may be considered toxic in general on any of our channels. Our HRs will further punish you as a consequence of this. This is a secure environment for all members.
Pings
There are no exceptions to the rule regarding mass pings, role pinging, or ghost pings.
Common Sense
Most of our rules and standards are written here. If you are not sure if something is wrong because it is not written in our rules, use your common sense.
Loopholes
If you are trying to get around the rules, moderators can decide that you should be punished.
Rank Information
Visitor
This rank is designated to all those who join our group, Saporito. Visitors are the individuals who visit our game and order items from our staff members.
Honor Customer
This rank is designated to those resigned high-ranked members of the board. They are renowned and recognised individuals of the group.
Affiliate Representative
This rank is for the business partners and allies of Saporito. The representatives of the allied partnered groups are designated for this role.
Trainee
This rank is designated to any Customer who passes through our Application Center and is now one step behind in being able to work our daily shifts by attending a training session at scheduled times.
Junior Barista
This rank is designated to new staff members who have completed their training and can start working to serve our customers. They handle simple orders and assist higher ranking staff.
Barista
This rank is designated to regular staff who can handle a variety of tasks including taking orders, making drinks, and serving food to our clientele. They are proficient in customer service and basic daily roleplay operations.
Experienced Barista
This rank is designated to proficient and refined baristas. They have all abilities of taking and serving orders, they are also given the authority to warn guests and customers by running an administrative command. This is the last low rank and they have the opportunity to move up to Staff Assistant through applications or being noticed by a member of the Staffing Department.
Staff Assistant
This rank is the first and foremost role of the management team. It consists of supervision and moderation within the premises of the group, as well as assisting in training sessions. This rank has a maximum capacity of 40 individuals.
Supervisor
This rank consists of overseeing the staff members during their shifts, ensuring that the teahouse runs smoothly, and handling any issues that arise among customers or staff. They assist with training sessions.
Assistant Manager
This rank continues to carry out the responsibilities of the management team helping with the overall management of the premises, including being given additional authority to host scheduled training sessions.
Operations Manager
This rank is the last middle rank role. This role consists of responsibilities of training at sessions and moderating the public premises. They are also given the opportunity to join either Recruitment or Relations. They are next in line for the first high rank role.
Executive Assistant
This rank is designated to the newest members of the corporate team, preparing to become a part of one of the departments in the group. This rank of which qualifies as a high rank unlocks new leadership opportunities and responsibilities such as implementing new policies and procedures within the staff team.
Executive Officer
This rank is designated to an accomplished department member of their chosen department. This rank consists of responsibilities for managing correspondence. They focus on ensuring the maintenance of Saporito’s operations.
Executive Director
This rank is designated to an accomplished department member of their chosen department. This rank consists of leading their chosen department and controlling operation practices within those departments.
Developer
This rank is designated for the contractors, programmers, animators, and graphic designers of Saporito. They are responsible for the technical aspects of Saporito premises, including scripting, building, and maintaining the game environment. Developing and updating the game, fixing bugs, implementing new features, etc.
Vice President
This rank is designated to the first and foremost Leadership Team position. They are at the top of the chain and assist in making the toughest decisions within the leadership team. The leadership team supervises all ranks in the group and ensures everything is running smoothly in operations. They also have all permissions in the game and the Discord server. This rank consists of 1 Relations member and 1 Staffing member.
President
This rank is designated to the leads of the two departments of Saporito. They are at the top of the chain and make the toughest decisions on the presidential board alongside the owners. They have all permissions in the game and the Discord server. This rank consists of two individuals, one for each of both departments of Saporito. The Presidents oversee all ranks in the group and departments, ensuring everything is operating continuously.
Co Owner
This rank is designated for the co-owners and second in command of Saporito. They run the entire group and make decisions alongside the Owner of Saporito. Whenever the Owner is not available, they take on the responsibilities as a group owner. This role is the most entrusted role of the Owner. They play a crucial role in the management and operation of Saporito, working closely with the Owner to ensure smooth and efficient running of the establishment.
Owner
This rank controls the entire group and ensures everyone has an enjoyable time at Saporito. Along with these responsibilities. This role involves a mix of leadership, and administrative duties by overseeing daily execution ensuring the group is staffed adequately. He executes and regards tasks and responsibilities regarding development, corporate and executive team management, insight and feedback on group operations, and the establishment of Saporito.
Affiliate Requirements
Alliance requests will be closed until release, the information listed might update by the time requests open again.
This section outlines the criteria for forming alliances:
- Your group must have a minimum of 100 members both on the platform and in Discord.
- Selling MR+ ranks is prohibited.
- Your community should maintain a positive reputation, free of recent controversies that could reflect poorly. A professional atmosphere is also essential.
- Your establishment must have a relatively active community.
- You should be able to promptly announce, host events, and visit us as needed.
- Your establishment should be related to the industry (e.g., cafes, restaurants, juice bars, etc.), clothing groups may also be considered
Staff Assistant Promotion Guide
To be considered for promotion within our MR Team, it’s essential that you are verified in our community server. If you’re not verified or aren’t in the server, the Staffing Division will be unable to locate your account, making you unable to become a member. You must also be a member of the Saporito group. Aspiring members of the community wishing to become Staff Assistants must hold the Experienced Barista rank.
Your account must pass a safe chat verification evaluation. If your account is flagged as under 13 and has safe chat enabled, you will be automatically disqualified from becoming a Staff Assistant.
As a Staff Assistant candidate, you need to demonstrate strong English grammar skills, which ensures you can effectively communicate within Saporito.
Finally, you must uphold consistant activity in-game. This demonstrates your comittment and dedication as an Experienced Barista, and assures us that you will be active upon becoming a member of the MR Team.
Apart from these requirements that are key, following our regulations stated within our communications server and within this handbook is essential. If you are found to have been breaking these regulations, you won’t become a candidate and may be blacklisted from becoming a future member of the MR Team. Furthermore, hinting or asking members of the Staffing Division regarding a promotion will hinder your chances to become a candidate. If you are selected, you will be contacted.
Appeals
Appeals our handled through our Communications Server, go to the #contact-info channel and open a “Appeals” ticket, then a member in the Relations Department will get back to you!