Not sure into what category this goes, but the frame is made with a script, so maybe here.
I made a global leaderboard using DataStore, and to show the players I made a surface gui with a scrolling frame on a part. The problem is, I can only scroll the part when Im too close to it, practically touching it. When I try to scroll it from afar, it instead zooms camera and does nothing to scrolling frame.
Is there a property with which I can control this?
Try hovering your mouse over the SurfaceGui’s Frame and then scroll
Obviously thats how I was scrolling, it doesn’t solve the issue
Can i get a video about it, and preferably some screenshots of the leaderboard childrens
Here’s the video. I showed the hierarchy in detail because you requested, but I am 100% sure it’s children or parent have nothing to do with it, because even when I make it’s children smaller (so that they don’t cover the scrolling frame), change their Zindex or layout orders (I know this is not related, was just trying everything), the issue still persists.
I think it has something to do with your current mouse, there is no property of surface gui nor scrolling frame that defines how close you have to be to scroll, Because scrolling GUI works on me no matter the distance
This is an old thread, but for those searching for this issue, it’s usually caused by a part being in front of the player.
Although we have the same issue caused by something else 
I got the same issue but i found the part where i display the surface gui on has the
property CanQuery set to false which why scrolling frames not scrolling.