Semitransparency on asset thumbnails is rendering incorrectly

Bug Reports Website Bugs
#1

Reproduction Steps

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior

I expect transparency to render differently than it currently does, semitransparent thumbnails don’t look good currently.

I expect transparency to render properly like in this example:

Actual Behavior

I expect asset thumbnails to look like how they used to.

Here’s how the asset above looks like now:

Issue Area: Roblox Website
Page URL: A good example is The Ice Skull of Nevermoor - Roblox
Impact: High
Frequency: Constantly
Date First Experienced: 2022-07-16 00:07:00 (-04:00)
Date Last Experienced: 2022-09-12 00:09:00 (-04:00)

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#2

Thanks for the report. We filed a ticket to our internal database.

2 Likes
#3

Our internal investigation suggests that this is due to a change in background color from black to white (7 years ago). The transparent pixels are bleeding the white background. The team is working on figuring out the best way to fix this issue since we cannot revert to black background without affecting other thumbnails that have been generated in the last 7 years.

4 Likes