Hello,
I keep getting complains from players loosing items and in game money due to servers crashing.
How am I supposed to fix this? I tried optimizing the game script as much as I can but no difference.
It has been happening for quite a long time now…
Error code: 288
Game link: RoStreets [STORE ROBBERY] - Roblox
Expected behavior
The servers must stay online without any disruptions.
Check the Error Report page under Monetization on the creator dashboard for your game. Also, try adding game:BindToClose and loop through every player and save their data.
(not sure if it runs before a crash, but better to be safe than sorry)
Thanks for the report! We’ll investigate and follow up with updates.
Hello Ramz_y, I investigated this issue and found the following. On Oct 3 and Oct 5 there were several crashes in this game (about 20 total) related to the rollout of a new feature which had problems. The crashes were out-of-memory related. The feature was rolled-back and there have been no further crashes logged in this game since then. Sorry about the crashes, but that occurs sometimes as a result of new features and code changes. Closing this issue.
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