Servers crashing without reason/logging

[jimifury]

My game Rusty Rafts has received many player reports of servers shutting down (primarily error code 288), yet the safety and crashes dashboard shows nominal data.

My game uses reserved servers. I have seen other devs report that private/reserved servers are being affected

Just from the feedback page, its clear to me that there are more servers shutting down than what is logged on the creator dashboard. These seemingly random crashes also are causing my like ratio to lower, and my CCU is tanking - players lose hours of progress when this occurs

[MeNoPayTaxes (Harry)]

Getting error code 288 in Studio as well right now. Can’t work on any games. Latest version.

[SR_Somagames]

Yes! we have the same issue in our game! i wonder what could be causing it

[MaxCaulfield_001]

Hey There!

Thanks for reporting.
We’ve identified this topic as a duplicate of another report that was already acknowledged.

We’re gonna close this topic but please check the response on the following thread:

Random Server Shutdowns — Error Code 288 | Affecting Specific Players

Thanks for the report. We identified and mitigated an issue that caused elevated disconnects with error code 288 (around 10pm Pacific Time on 06/21). Are you still seeing this behavior? If you get reports on or after 06/22, please provide rough timestamps and userIDs which can help us investigate this further.

Thanks for understanding.