Reproduction Steps
Simply go to a page where Head assets can be viewed. There is a nice chance that some of the Heads shown are affected by this bug.
Browser info
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
Platform Type: PC
Device Type: Computer
Expected Behavior
The thumbnail for every Head that isn’t the Roblox Classic Head (or some other random test item) should always display its unique mesh, which is consistent with how it appears in-game.
Actual Behavior
There are several Heads on the Roblox site that display the Classic Head mesh in both or either of their 2D and 3D thumbnails, despite not using the same mesh in-game. This makes it difficult to distinguish Heads by appearance when viewing them on the site or app. Using the “Try On” button or using the Head in-game displays the correct corresponding mesh.
Item card:
Asset page:
Asset page (Try On):
In-game:
List of affected Heads (may not be complete)
- Trim - Roblox
- Roundy - Roblox
- Blockhead - Roblox
- ROX BOX - Roblox
- Cylinder Madness - Roblox
- Perfection - Roblox
- Eraser Head - Roblox
- Hex - Roblox
- ... - Roblox
- Octoblox - Roblox
- Barrel - Roblox
- Fat Head - Roblox
- Peabrain - Roblox
- Roll - Roblox
- Cool Thing - Roblox
- Flat Top - Roblox
- Diamond - Roblox
- Arctic Terrain Davy Bazooka - Head - Roblox
- Kid Nezha - Head - Roblox
- Nova the Galaxy Scientist - Head - Roblox
- Gnome Gnome - Head - Roblox
- Gang O' Fries - Head - Roblox
- Buffnoob Head - Roblox
- Steampunk Robot - Head - Roblox
- Golden Mr. Robot - Head - Roblox
- Zara Larsson - Head - Roblox
- Stacked Horse - Head - Roblox
- Forest Elf - Head - Roblox
- KSI - Head - Roblox
- Clawed Buddy - Head - Roblox
- Dog Mascot - Head - Roblox
- Cyborg Shogun - Head - Roblox
- Incendiary Expert Goblin - Head - Roblox
- Skylas Next-Day Delivery Mode - Head - Roblox
- Ud'zal Rage Mode - Head - Roblox
- https://www.roblox.com/catalog/5062221226/Rusty-Copper-Head
- Young Nezha - Head - Roblox
- https://www.roblox.com/catalog/6715121624/Principal-Boss-Head
- https://www.roblox.com/catalog/5392516820/Nailah-the-Fortune-Teller-Head
- https://www.roblox.com/catalog/4603662954/Bull-Demon-King-Head
- https://www.roblox.com/catalog/6967394671/Merfin-the-Great-Head
- https://www.roblox.com/catalog/6865763198/Steves-Scoops-Ahoy-Costume-Head
- https://www.roblox.com/catalog/6878671075/Will-the-Wise-Costume-Head
- https://www.roblox.com/catalog/4932692151/First-Mate-Pip-Head
- https://www.roblox.com/catalog/4999722962/Neon-Sergeant-Tabbs-Head
- Headless Head - Roblox
- https://www.roblox.com/catalog/5324719162/Ryjan-the-Ice-God-Head
- https://www.roblox.com/catalog/6866761432/Elevens-Starcourt-Splatter-Costume-Head
- https://www.roblox.com/catalog/7198458814/Head-Special
- https://www.roblox.com/catalog/7398634757/Tyler-Joseph-Head
- https://www.roblox.com/catalog/6719232621/Hazmat-Suit-Head
- https://www.roblox.com/catalog/5401523420/Ninja-Moth-Guy-Head
- https://www.roblox.com/catalog/5400348992/Sea-Serpent-Head
- https://www.roblox.com/catalog/7198926164/Head-Special (2)
- https://www.roblox.com/catalog/5409428951/Wade-the-Spiritual-Rockstar-Head
- https://www.roblox.com/catalog/7194398589/Head-Special (3)
- https://www.roblox.com/catalog/5239022757/Red-Snapper-Head
- https://www.roblox.com/catalog/5584291665/Serpent-Man-of-the-Lava-Pit-Head
- https://www.roblox.com/catalog/6678831309/Golden-Korblox-General-Head
- https://www.roblox.com/catalog/6711225558/The-Engineer-Head
- https://www.roblox.com/catalog/7390190667/Josh-Dun-Head
- https://www.roblox.com/catalog/5579658827/Irian-the-Legendary-Sorcerer-Head
- https://www.roblox.com/catalog/5355056274/The-Great-Bear-War-Ursa-Major-Head
- https://www.roblox.com/catalog/5721283706/Dark-Sorceress-of-the-Owl-Head
- https://www.roblox.com/catalog/5722155386/Ambris-Lum-Head
- https://www.roblox.com/catalog/4927775211/Aven-XIII-the-Ancient-Warrior-Head
- https://www.roblox.com/catalog/6704244996/Sakura-the-Ninja-Head
- https://www.roblox.com/catalog/4911898016/Vie-The-Final-Battle-Witch-Head
- https://www.roblox.com/catalog/6703970487/Wind-the-Ninja-Head
- https://www.roblox.com/catalog/4916149907/Lumos-the-Ethereal-Cyborg-Knight-Head
- https://www.roblox.com/catalog/4911979234/The-Trickster-Usagi-Head
- https://www.roblox.com/catalog/5351237698/Formal-Mr-Fox-Head
- https://www.roblox.com/catalog/5911061358/the-Art-Teacher-Head
- https://www.roblox.com/catalog/4916002127/Nitr0-Z-Summer-Edition-Head
- https://www.roblox.com/catalog/5238859741/Glided-Diver-Head
- https://www.roblox.com/catalog/5324778174/Sol-the-Interstellar-Popstar-Head
- https://www.roblox.com/catalog/4916106646/Goblin-of-the-Gates-Head
- https://www.roblox.com/catalog/7548990441/Grey-Head
Issue Area: Roblox Website
Page URL: Multiple Head asset pages and pages where Heads can be collectively viewed (e.g. Avatar Shop, Inventory, Favorites)
Impact: Moderate
Frequency: Often
Date First Experienced: 2021-07-20 10:07:00 (-05:00)
Date Last Experienced: 2021-09-26 00:09:00 (-05:00)