ShadowMap lighting shadows are pixelated/low quality

[Mystyle48]

Reproduction Steps

1. On a mobile device, join any Roblox experience that has Lighting.Technology set to ShadowMap/Future or open the avatar editor tab.

2. Observe the visible shadowmaps closely…

Device: iPhone 11
iOS version: 14.8 (recently updated to 15.0.1 after this post, issue still persists)

Expected Behavior
I expect ShadowMap/Future shadows to be smooth on mobile, similar to how they appear on PC and console.

Actual Behavior
ShadowMap/Future shadows appear pixelated/blocky, regardless of the graphics level being used.

Issue Area: Mobile App
Issue Type: Other/Graphical
Impact: Low
Frequency: Constantly

[BillPlayzToday (BillPlayz)]

I can confirm that bug is also a thing on the Iphone X with iOS 15.1!

[gigagiele]

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

[AngeloFawkes]

Still not fixed on iOS 15.3, iPhone 12 mini.

[UltraAGENTYOUTUBE (Topology)]

Still not yet fixed, though It seems that all Lighting Technologies (especially Future) have very buggy/pixelated shadows. Changing the graphics any lower or higher does not affect much to the pixelated shadows.

Images taken from IOS 15.0, iPad 9th generation

• Compatibility
  

  

• Voxel
  

  

• ShadowMap
  

  

• Future
  

  

[AngeloFawkes]

Yea, the Future & Shadow Map are unplayable on iOS, we legit can’t publish our game until this is fixed because it looks that terrible.

@Tconnect @kleptonaut @vrtblox any chance someone looks into this?

edit: since the problem may cause eye strain & nausea (on Future lighting, at least, because the shadows blink so much), it should be pretty serious

[SniperMike300 (OSi)]

is it like this? Look at my jump button

[Mystyle48]

No, the low-quality UI is a separate issue. Likely the result of playing on an older device.

[pikakruger (pikakaneki)]

It isn’t. I’m having the issue on the latest iPad Air…

[Mystyle48]

The UI buttons or the ShadowMaps? If it’s the UI then that’s an issue for a different topic.

[vrtblox]

this was fixed, sorry for inconvenience. it’ll take some time to ship though but the fix is in

[pikakruger (pikakaneki)]

Yeah, I was on about the UI.
Think someone is reporting the bug.

[UltranautixOfficial (Nautix)]

Alright i opened Roblox today and it SEEMS TO BE FIXED! Thank you for letting us know that the shadows have been fixed