Recently, Roblox changed Premium Payouts to Creator Rewards under Engagement Rewards. Now, as a surprise, a lot of us creators did not earn any robux from their game’s engagement (via Creator Rewards telling me to sign up to DevEx despite having devexed multiple times before - #18 by Clint5740 and other posts there). A whole gap of two months has caused now several issues for many creators. Smaller creators and games are suffering.
A lot of feedback and several reasonings were given via Introducing Creator Rewards: Earn More by Growing the Community - #3 by JunisL0L as well as other posts below it, several people have complained.
Now after two months of July, the engagement payouts have started pending and arriving in each developer’s robux balance. However, it seems illogical that you have to wait 60 days for all engagement payouts, it did not happen like that within premium payouts.
As said by Roblox “The first rewards will be paid out beginning on September 24th, in 60 days. We need to include this 60 day holding period to give time for credit cards and financial institutions to validate that Robux purchases by Active Spenders are valid.”. This just does not make any logical sense within premium payouts / engagement payouts, a system coming via Roblox. I’d understand a shorter pending time like with the premium payouts but 60 days is outrageous.
Any current earnings that you have made such as from August 14, you will earn it in October 14, or well it will only start pending by then.
Some developers are in need of a constant flow of robux, such as me for advertising and other needs of the game. This two month break as well as the nerf of the payout system has resulted in a difficult situation for many creators. I would need to wait over two months to gather the earnings I would’ve gathered now normally.
I propose that engagement payouts get a shorter hold period as there is not really much verification to that either, it worked just fine before, why change it in terms of engagement payouts? I understand with the new links monetization and active spenders program, however not with the new “premium” payouts as daily engagement is overall coming from players.
There have been also cases of “new audience expansion” and other chargebacks/refunds, and reversals. These need to be addressed. The “Introducing Creator Rewards” post’s latest feedback just tells you all about the situation and how bad it is.
Notable comments: Introducing Creator Rewards: Earn More by Growing the Community - #628 by Tall_Tapper
Introducing Creator Rewards: Earn More by Growing the Community - #643 by Suggyiem
Introducing Creator Rewards: Earn More by Growing the Community - #663 by royee354
Introducing Creator Rewards: Earn More by Growing the Community - #115 by MightyDantheman
Introducing Creator Rewards: Earn More by Growing the Community - #4 by 13_5G
Introducing Creator Rewards: Earn More by Growing the Community - #8 by TheNexusAvenger
I’d like to point out also what TheNexusAvenger said, the potential punishments also concern. I own a game with a long playtime, as well as a lot of “short” playtimes.
