Single Part asset create call failed

I’m in a kind of a rush, trying to push an update out for someone but it keeps denying my assets?

I’m trying to upload two meshes, and there’s an error that for no reason keeps popping up.


Expected behavior

Never happened before. It has always worked

3 Likes

try lowein quality of file. that’s usually why this error an happen.

Hi

Thanks for reporting the issue. I wanted to know if you are still experiencing the issue. In addition, we recently introduced the beta of the new Asset Manager wanted to know if you are experiencing the same issue in the new tool.

https://devforum.roblox.com/t/beta-revamped-asset-manager

Thanks

1 Like

I recently got the same issue after creating a model and trying to import it in a game.
But when I made a new baseplate and imported it there I didn’t get the erros.
Here is a picture when I imported the model to studio.


the issue still seems to happen with images.
each image is less than 100 kb.

Using the new TeamCreate and all new Beta aspects, I still get the issue OP does.

I get it in the old asset manager with team create off and the beta features all off as well

I believe this has to do with the roblox servers not the Studio Version or Asset Manager itself

NEW SYSTEM TEAM CREATE

OLD SYSTEM TEAM CREATE

Same of OLD SYSTEM NO TEAM CREATE as above

Thanks, MrGreystone

3 Likes

Try restarting Roblox Studio.´´´´´´

Still an issue, this is very annoying.

Still an issue :frowning:
image

Hey folks, for those of you still experiencing these issues, can you try and import with Import 3D instead of asset manager? It usually has more descriptive error messages.

Having the same issue yet I’m not able to use Import 3D since I (and a lot of other users) are trying to upload images, is there any other descriptive way we can try to import images?

You can try and upload your images on the creator hub, there should be a box to drag and drop the images in: https://create.roblox.com/dashboard/creations?activeTab=Decal

If you are comfortable scripting or using curl from your terminal, you can also try to upload them directly through the assets API, that should give you the most detailed error reason: https://create.roblox.com/docs/reference/cloud/assets/v1

If that doesn’t help, and you are comfortable doing so, you can DM me some of the assets you are trying to upload and I can see if I can get a better error reason for you!

I was able to figure it out, I created the image I was trying to upload through python (to get super accurate and correct shapes and such) and the image I was using wasn’t compressed at all and was using 64 bpp png, I lowered the quality and compressed the image and was able to upload it.

1 Like