Reproduction Steps
Method A
- Open your Roblox application (it can be on any device);
- Go to the Marketplace page and buy a boy bundle (for instance, Peyton - Roblox);
- Go to the Customize page and wear the character.
- Go to your Profile page and analyze what are the accessories and/or body parts you are currently wearing.
Method B
- Open your Roblox application (it can be on any device);
- Go to the Marketplace page and buy a boy bundle (for instance, Peyton - Roblox);
- Go to the Customize page and wear the character;
- Select a Roblox experience (it can be a normal and simple game/your testing baseplate);
- Once your Roblox character is fully loaded, check your character’s head.
Method C
- Open your Roblox Studio application;
- Select an existing baseplate/create a new one;
- Above the screen, select the Avatar section;
- Open Rig Builder;
- Select Skinned Avatar as being Masculine and R15 type.
Expected Behavior
Expected no changes and just hang around while wearing this type of character.
Actual Behavior
The eyelashes of the bundles are missing in-game and also break the avatar profile picture once wearing this character. It is important to note that it is gone everywhere, especially on the Rig Builder feature. The only ones that are working are Femine Skinned Avatars (for instance, Cameron - Roblox):
Photo showing both using Masculine Skinned Avatar
Photo showing both using Masculine and Feminine Skinned Avatar
Issue Area: Catalog Assets
Issue Type: Other
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2023-06-05 20:36:00 (UTC-3)
Date Last Experienced: 2023-06-05 21:42:00 (UTC-3)