Skinned Meshes, Layered Clothing, & Terrain Incorrectly Rendering on Mobile

Within the last two days, a change was made affecting our experience that primarily affects mobile users (but has been shown to affect PC users as well). This bug affects the rendering and rendering quality of meshes, skinned meshes, and terrain.

  • Skinned meshes do not load
  • Character and layered clothing meshes do not load
  • Terrain renders in a low-LOD state

The affected experience:

Reports from our users:



Expected behavior

There should be no issues with the render LOD of terrain/meshes, and all meshes should render.

Thanks for the report! The team is aware of this. We’ll update you as soon as we can.

Hi! @hello42 would you have a placefile we could look into that would reproduce the issue, please? Or is this bug only visible on Client (player-side)? It would help our engineering team narrow down the problem.

Hi,

This issue occurred two months ago as a result of a client-side flag being flipped. We received word that the flag was flipped off and the issue hasn’t presented itself since.

Thanks for the information @hello42! I’ll mark this ticket as Fixed then, but please let us know if this issue occurs again.

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