Slowness / Errors / Instability when starting any project

Since last night (aug-08-2020), apparently, the servers (at least for my game) are slow and generating errors.
In Studio, it’s taking almost 30 seconds to start the game and I still get these alerts:

Error checking in group: Player: GetRankInGroup failed because HTTP unknown error (HttpError: ConnectFail)
Error checking in group: Player: IsInGroup failed because HTTP unknown error (HttpError: ConnectFail)

Sometimes I also get:

 Animation "https://assetdelivery.roblox.com/v1/asset?id=507765644&serverplaceid=0" failed to load in "climb.AnimationId": Animation failed to load

or

10:40:39.465 - Error while retrieving badge data: HttpError: ConnectFail
10:40:39.465 - Data returned from badge data failed.

or

[10:46:41.597 - Animation "https://assetdelivery.roblox.com/v1/asset?id=507765644&serverplaceid=0" failed to load in "climb.AnimationId": Animation failed to load](rbxopenprop://0%2e691616/AnimationId)
[10:46:41.597 - Animation "https://assetdelivery.roblox.com/v1/asset?id=507770677&serverplaceid=0" failed to load in "cheer.AnimationId": Animation failed to load](rbxopenprop://0%2e691619/AnimationId)
[10:46:41.597 - Animation "https://assetdelivery.roblox.com/v1/asset?id=507777268&serverplaceid=0" failed to load in "dance3.AnimationId": Animation failed to load](rbxopenprop://0%2e691622/AnimationId)

In my project, some items stored in Server are not being loaded via RemoteFunctions:

[10:50:27.022 - Image "https://assetdelivery.roblox.com/v1/asset?id=5356003131" failed to load in "Players.rogeriodec_games.PlayerGui.ScreenGui.FrameEquipamentos.FrameMeio.FrameEsquerda.FrameLista.ScrollingFrame.EsteiraEsquerda.ImageButton.Image": Request failed](rbxopenprop://1%2e691015/Image)
[10:50:27.022 - Image "https://assetdelivery.roblox.com/v1/asset?id=5073973544" failed to load in "Players.rogeriodec_games.PlayerGui.ScreenGui.FrameEquipamentos.FrameCima.FrameBotaoFecha.BotaoFecha.Image": Request failed](rbxopenprop://1%2e691000/Image)
[10:50:27.022 - Image "https://assetdelivery.roblox.com/v1/asset?id=5443549444" failed to load in "Players.rogeriodec_games.PlayerGui.ScreenGui.FrameEquipamentos.FrameMeio.FrameEsquerda.FrameLista.ScrollingFrame.Unificador.ImageButton.Image": Request failed](rbxopenprop://1%2e691023/Image)

Also sometimes the character is failing to load:

 Humanoid::ApplyDescription() Default clothing applied

or

or the place is not being loaded:

This is happening to ANY PROJECT. Before last night, always was fine and suddenly this slowness start to happen.

Also, when trying to play my game via Roblox Player (private), it’s not starting and I’m getting this error 610:

This is not the first time this problem happens.

Reproduction Steps

I don’t think it will make any difference here since it has to do with Roblox Servers.
Anyway, I sent log files and a sample project via DM: https://devforum.roblox.com/t/log-files-about-server-errors/715235

5 Likes

Just as the problem appeared two days ago, today it has disappeared: without explanation.

No one is kidding here. I am spending hundreds and hundreds of hours of development for a game that can bring profit to both sides.

But as I said, it is not the first time that I have been forced to fold my arms simply waiting for the servers to function normally.

At the same time, my hands are tied, since the Roblox Studio development platform only works online.
In this way, every time there is an internal problem with Roblox servers, I have to wait (as in this case, two days without production)!

It would be at least ethical for the Roblox team to admit the flaws and mainly fix them quickly, not having to leave developers waiting for a weekend for things to return to normal only on Monday.

I will leave this ticket open until someone gives a reasonable explanation as to what the problem was this weekend, but mainly, what measures will be taken to prevent this problem from recurring.

Or at least allow offline development, thus not leaving developers hostage to defective servers.

Hey, looking at this I think you’re just having connection issues to their servers, do you think you would do a speed test? (https://beta.speedtest.net/) and see how fast your internet is.
If it’s slow (On your side) you may want to call up your ISP to see if they can sort out the issue.
Are you timing out at all? I’d recommend you check your ping within your Roblox client:



If the issue is still going (Even with fast internet) contact Roblox support or keep with this thread.

2 Likes

My internet is (and was) 100%.
The only problem was with Roblox servers during that time.
But no official statement from Roblox yet.

Today, the slowness started to happen again… :rage:
Yesterday, it was ok…
What’s going on?

1 Like

The studio has worked fine for me for a long time and today it just freezes up everytime.

Looks like they’re working a on a problem right now with Roblox - doesn’t specify problems with studio as I’ve seen, but it’s probably related. https://roblox.status.io/

1 Like

Welcome @Threlm!
Thanks for the post.
However, as my OP, sep-08 is not in this list, and there was all of those error I reported.
Today I get only the slowness (not the errors), even so, nothing is reported in this link.
More inexplicable things from Roblox …

2 posts were split to a new topic: Feedback - Replying to Bug Reports

I just had the exact same issue as you. Everything else works, my internet is fine, something is happening with Roblox.

But suddenly it just started working again just as it did for you.

2 Likes

similar situation, constant disconnection and way more whenever using studio, half the time it isnt even opening

2 Likes

Having this exact issue, any update on this? For me this has been going on for roughly 3 days. Getting the exact same issues are the OP. From AB Canada using Telus for our ISP.

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