Snaixo Handbook

Snaixo Staff Guidelines

  1. Grammar should be used all time within the hotel and our other games.
  2. You should not go AFK while being on duty, failure to comply with that rule will result in consequences.
  3. Disrespecting any staff members is heavily not tolerated.
  4. Abusal of the control room and/or system will result in a demotion.
  5. Farming points will result in a instant termination from your rank.
  6. Using the :change command without permission will result in a instant termination.
  7. Banning anyone without permission will result in a instant demotion.

Ranking up
Member → Trainee: You will become trainee when you have passed your application to become Moderator or Receptionist.

RT | Receptionist or MD | Moderator → AR | Administrator:
You can be promoted by a MS | Manager Supervisor+ to AR | Administrator if you have great activity and grammar.

TM | Trial Manager → MR | Manager: Great activity, grammar, and passing your Trial Management period is the way you become Manager.

MR | Manager → SM | Senior Manager: You can become SM | Senior Manager by being a manager for at least one month and having great grammar, activity, and being professional.

SM | Senior Manager → MS | Manager Supervisor: You can be hand picked by a BOE member or above to become MS | Manager Supervisor. But anyone can suggest a manager to become MS by opening a ticket. The common reasons are: Great grammar, activity, showing really good support towards Snaixo and being professional.

Any Rank → DV | Developer: To become a developer you should apply when positions are opened and then be approved by teddyHV11.

Rank limits
RT | Receptionist: Unlimited
MD | Moderator: 100
AR | Administrator: 50
TM | Trial Manager: 10
MR | Manager: 20
SM | Senior Manager: 15
MS | Manager Supervisor: 10
DV | Developer: 20
HD | Head Developer: 1
Legal Advisor: 2
BOE | Board Of Executives: 5

Greetings
Example greeting at standard reception: Hello! Welcome to Snaixo Hotels, my name is . How can I help you?

Example greeting at the restaurant: Hello! Welcome to Snaixo Hotels’s Restaurant, my name is . How can I help you?

Example greeting at suites: Hello! Welcome Snaixo Hotels’s Suite Building, my name is . How can I help you?

Example greeting at bar: Hello! Welcome to Snaixo Hotels’s Bar, my name is . What can I get you?