Some of the Character's Body Parts and Rigged MeshParts is Rendering Invisible

Bug Reports Engine Bugs
#1

Reproduction Steps
Intel(R) Core™ i9-9900K CPU @ 3.60GHz, NVIDIA GeForce RTX 2080 Ti

Expected Behavior
All character’s body parts and rigged meshes should be visible. Sometimes the parts and meshparts are visible after 5-10 minutes of waiting and other times it never renders.

Actual Behavior
When the player is spawned in bodyparts are invisible same goes with attaching rigged meshes onto the character.



Workaround
The only workaround that I know so far is having to respawn the character after the first time the character is loaded onto the server.


proof5

Issue Area: Engine
Issue Type: Display
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2021-10-28 04:10:00 (-04:00)

3 Likes
Some characters' body parts are rendering invisible
#3

Hello thank you for sending this, we are investigating - will reach out to you in a private message.

5 Likes
#4

This issue also started occurring in my game at the same time mentioned in the original post.
It seems to be triggered by welding a tool to the player and equipping it when their character spawns.
Here is an uncopylocked place that reproduces the issue: Bug repo - Roblox

If the player zooms all the way in to first person, the issue will resolve.
Additionally, the problem does not occur in Roblox Studio - only in the actual client.

Steps to reproduce: Join the game bug repo game, your character will have invisible parts.
Sometimes it’s the entire character, sometimes it’s only a few limbs.

3 Likes
Some characters' body parts are rendering invisible
#5

I’ve been trying to replicate this myself but my game doesn’t use tools. I hope this is the same issue I am currently facing.

2 Likes
#6

Thank you @TheBlueOni - can you send us the place file so we can continue investigating?

#7

Thank you for getting back to me. The place is unlocked so you should be able to click edit and take it. If you still need a place file, here it is. Thank you again. Bug repo.rbxl (59.1 KB)

1 Like
#8

We have pushed a change that we believe solve the issue - it worked correctly over multiple testing session. If you can, please test when you have a moment as well.

Thank you for your patience and assistance

5 Likes
#9

I’m having a similar issue. Character meshes are not loading at all. I’ve tried several variations of avatar changes and opened new place files to test them. The meshes do not load.

  07:09:12.375   ▶ ContentProvider callback exception: SerializerPugi::deserializeImpl ill-formed XML. (x33)  -  Studio
  07:09:12.516  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177315 because Error reading mesh data: unknown version  -  Studio
  07:09:12.517  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset/?id=7430070993 because Error reading mesh data: unknown version  -  Studio
  07:09:12.518  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177304 because Error reading mesh data: unknown version  -  Studio
  07:09:12.518  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2506527973 because Error reading mesh data: unknown version  -  Studio
  07:09:12.519  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2506527924 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177344 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177339 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177347 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177334 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177308 because Error reading mesh data: unknown version  -  Studio
  07:09:12.520  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177313 because Error reading mesh data: unknown version  -  Studio
  07:09:12.522  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177294 because Error reading mesh data: unknown version  -  Studio
  07:09:12.522  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177298 because Error reading mesh data: unknown version  -  Studio
  07:09:12.522  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177330 because Error reading mesh data: unknown version  -  Studio
  07:09:12.523  MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=2496177327 because Error reading mesh data: unknown version  -  Studio
#10

@Emskipo Do you still have this issue? What place?

#11

This is happening in any place I open. Old ones, brand new ones too. Happens if I try and play a game as well. I re-installed roblox studio and the player several times. I also went through and deleted any left over files after the uninstall so it would have to replace those files with new ones. Still having the issue. (Windows10)

Edit: I should mention that I also did a DNS cache flush before re-installing this last time but it didn’t seem to help.

#12

Could you download any of those files from a we browser?

#13

I’m able to download the file to my PC. Not sure what would open it though.

Edit: Its being detected as a PNG file but won’t open in picture viewer. “Too large or corrupted”
The file size is 11.9KB

This issue only began after the recent problems Roblox was facing. I never experienced it before that.
So its possible there is some correlation to those issues.

#14

Right, the downloaded files have some extra headers, so it can’t be opened directly as a PNG file.
Since you are able to download from a web browser, it means there are problems with Roblox client itself.
To clarify, the issue you encountered is a different issue than the rendering issue, but I’ll check with others staff with the issue you have.

If you load the same place in a client instead of studio, will you get the same errors?

#15

Yeah its happening in any thing I open. I tried playing random games on roblox and I can’t see any characters. I opened my own games in studio and in the player and the same problem occurs.

To clarify, the issue you encountered is a different issue than the rendering issue, but I’ll check with others staff with the issue you have.

Ty :smiley:, I appreciate it . The issue is holding up my game dev a bit.

#16

Hi @Emskipo ,
I tried a few games, but I can’t reproduce the issue you have.
Could you start a new devforum post with your issue?
Someone who is more familiar with CDN fetch will take a look.

Thanks,
Hongy

#17

I was able to fix my issue by following the steps listed here:

#18

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