Some players cannot move in my game

I recently launched a new game but I have had multiple reports about players not being able to move. The players characters are unanchored because they are still able to jump but are unable to walk.

This issues happens when joining the game or when a player dies/resets their character. It is important to stress that this issue is only happening to some players and not all.

I believe the issue could lie with the Roblox Core Scripts because it appears the key bindings to move your character have disconnected.

I would greatly appreciate any help on this matter.

Thank you.

It’s problem in your scripts

I already know this. I am unsure what exactly is causing this.