Some UGC items are displayed in the wrong order when sorted by "Recently Created"

Some UGC items are displayed in the wrong order when sorted by “Recently Created”. Immediately after loading the item, the order is correct, but after a few hours some items are moved to items created a long time ago.

Reproduction Steps:

  1. See here Catalog - Roblox, these are my UGC items sorted by creation date.

  2. Look at the UGC items - Doctor Plague Set:

It is missing the white and black mask that were created and uploaded to the Marketplace as the last items of that set. Notice that these masks were placed next to UGC items created over a month ago, so hardly anyone will find them:

Below I am providing links to these items because I plan to upload more UGC items and soon the Plague Doctor set will not be the last one there.
hat: Plague Doctor Hat - Roblox
hood: Plague Doctor Hood - Roblox
cape: Plague Doctor Black Leather Cape - Roblox
missing black mask: Doctor Plague Mask - Roblox
missing white mask: Doctor Plague Mask - White - Roblox

Description of the Bug:

As I mentioned, some of the items after some time (usually after a few hours) are moved randomly to items created a long time ago (so they are sorted inconsistently with the date of their creation). This situation has happened many times and for many items, but I’m only reporting it now. This bug causes a terrible mess and makes it harder to find items that have been moved to items created a long time ago, and I would also like items for one set to be next to each other. I noticed that this happens mainly for UGC items that I had to upload to the Marketplace more than once because I was correcting some error I had noticed.
Items are moved in batches, here is a screenshot showing the moment when the white mask has been incorrectly moved to items made over a month ago and the black mask has not yet been moved there:

Expected Behavior:
When sorting by “Recently Created”, I would like all UGC items to be sorted by the date they were created.

1 Like

Thanks for the report. We’ve assigned the issue to our team to review and investigate.

3 Likes

Thank you! The same thing happened again, I noticed that the problem concerned accessories that I had uploaded to the platform more than once (I noticed something that I wanted to improve/fix, so I uploaded a new version and set the previous one offsale).

These assets:

were uploaded to Roblox on September 3:

but when I sort the accessories I created by the date they were created, they are not there (those cat bags should be there right after the tornado):

These bags are now next to accessories created long ago:

The same bug again and again it happened because I noticed an error in the texture so I withdrew the previous version from sale and uploaded and put the corrected version on sale. Even though this item Coral Reef Aquarium - Roblox was created today, when sorted by creation date it is placed next to accessories created a long time ago, reducing the chance of users finding this item. I would be very grateful if you could fix this bug.
Screenshot 2024-09-08 at 19-10-17 Coral Reef Aquairium – Roblox

Gasschutzhaube Medical Gas Mask - Roblox - this is another item that was uploaded to Roblox yesterday (i.e. September 12) and today it was moved (when sorting by date) to items created a long time ago, this bug ruins the sales of such items, I would be grateful for help in this matter.

The screenshot below shows all the gas masks I created, sorted by the date of their creation, the mask marked with a red frame was loaded last (I loaded it yesterday, i.e. September 12) and it appears at the very bottom, which negatively affects the sale of this item: