Sometimes appeal via https://www.roblox.com/report-appeals#/ takes a very long time

[ImQzwx (Qzwx)]

appeal via Log in to Roblox takes a very long time(this happens most often with bundles)

In the screenshots that I attached, you can see that I have been waiting for a response to several appeals for more than a month and still have not received an answer

Expected behavior

I would like u to fix this issue

[13_5G (Soundmoji)]

I can sort of confirm this. Back in 2023-2024 i tried to appeal something and they took 5 months to review:

They took longer than the appeal time so i wasn’t able to do a secondary appeal again

[Cheesewu]

Thanks for this report!

Our team is taking a look. Do you mind sharing the item ids of the appeals that you haven’t heard back on for over a month?

[ImQzwx (Qzwx)]

Thank you!
Bundle IDs:
86073216252523,270245635958051,212612406877083,270245635958051,205029746646152,148126369264480,112725941283472,258489953730331,133681381318894 48835840099337 104862427394152 120971886019969 215121059316818
255241814464030 24623829238103
Waiting for your update

[Cheesewu]

Our team has investigated this issue and implemented a fix!

This fix will only affect newly moderated items, meaning the response in the appeals portal in your original post won’t change (the status will stay as “Appeal received”).

I’ve asked the moderation team to take another look at the items you’ve listed above. You should see these items being updated over the next few days.

[ImQzwx (Qzwx)]

Also I found new item i’d like u to review this one aswell

Orb Head Black

Thank you for the update!