Sorting from low to high on catalog clothing causes catalog to not respond

Impact: Low
Platform: Any platform on the catalog
Frequency: 90% - 100% of the time

Meant behaviour: Clothing sorted from Low to High / High to Low should appear.

What actually happens: Error telling the catalog is unavailable appears.

Reproduction: Click on any clothing type on the catalog and try sorting with Low to High or High to Low pricing.

Example:

These were taken a while ago, I’ll be updating these.


Workarounds: none found.

3 Likes

I have the same issue when I look up anything in the search bar as well. I can no longer find the clothing I need.

That doesn’t happen to me, but it’s very likely to be connected to the change in the searching of clothing recently.

1 Like

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

5 Likes

Issue can no longer be reproduced. Please notify me if it still does. Thanks!

1 Like

I can confirm it doesn’t happen on mobile now either, so 90% sure it stopped happening completely. Thanks for the fix.

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