Spike in client crash rate on July 15 for mobile devices only

Bug Reports Engine Bugs
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#1

On July 15 at around 4PM EST my game experienced a sudden spike in the client crash rate chart for mobile devices only (it happened to PC as well but it went back down). Since then, the client crash rate has stayed elevated. I did push out some updates beforehand, without shutting down/migrating servers, so the sudden spike makes me believe this may be a Roblox issue?

Game link: Combat Warriors - Roblox

Images of the client crash rate chart:

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image1018×514 97.8 KB

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image1166×612 103 KB

1 Like
#2

Thanks for the report! Just to confirm, we have a ticket filed and we’ll follow up when we have an update for you.

#3

i think this is related to the lights disappearing bug, as it makes the fps worse + light glitches, or FiB3 for android, highlights full support, if possible can you tell the client version.