Sponsored Ads and Credit Usage

Help and Feedback Platform Usage Support
#1

  1. What do you want to achieve?
    – I’m trying to make sponsored ads on ROBLOX to reach a larger audience.

  2. What is the issue? Include screenshots / videos if possible!
    None of the credits I’m trying to use end up being spent.

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  3. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    – I found a similar post in the Develop Hub, but it says they’ve gotten very few impressions before their ads have stopped. Mine have consistently not been going into effect.
    The ads have ranged from 20-40 USD with 0.05 to 0.2 maximum bids, but nothing has been used. Is the bid too low? It says the typical range is 0.02 to 0.05, but nothing I try to do will use up any credits.

If anybody has experienced something similar or knows more about the sponsored ad system, please let me know. Thanks! Also, if this is not the right category I apologize, I’m not able to make posts in bug reports if this is just a bug on my end.

2 Likes
#2

happening to me as well, tried 0.3 - 0.5, past few days. Im going to see if setting the max bid to 0.12 will help

#3

What settings are you using for the ad?

#4

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these are mine, none of em ran a single thing