Me and the rest of the dev team have all started ad campaigns with the classic roblox manager and then new one to sponsor our game using USD as a payment method.
The issue is not a single one of our campaigns has started working and all we see is the following:
Some of our campaigns have been stuck at this stage for 15 hours now!
What is going on with the ad manager? I have contacted support twice, but of course they still haven’t replied. Our plan was to advertise friday-saturday-sunday, yet here we are so many hours later without a single impression.
Is this a bug with the ad manager? The game is not new (it’s been out for at least 2 weeks now) and our ad accounts are not new either (I have sponsored games previously with USD and every ad campaign started getting impressions after about 20 minutes of the set time)
This is so frustrating right now, I am pretty sure they did maintenance on the dev forum today, maybe that has to do something with it, or just the huge amount of ads people are running for the weekend. Honestly, I have no idea what’s going on though.
Shouldn’t we at least have some impressions? We literally have none!
As of this current time Roblox is aware of an on going issues with Ad Management so stay updated with Roblox as they will likely resolve it soon.
This is on both the classic and newer version as I am also experiencing issues but roblox has released a notice on Ad’s manager regarding it.
I’ve had my ad running for 2 days although it states i’ve only spent 2.12Ad Credits out of 80. I am sure roblox will sort this out within 48 hours and compensate those.
