We have seen that any of our Sponsored Ads that are actively running display proper impression/click/play totals within Ads Manager, but do not display proper impressions/click/play totals when exporting the data.
We would like the data that we export to match what is being displayed to us on the website. The website has the most up-to-date data.
Please see below screenshots.
Sponsored Ads - Real time on platform
Hey hammer_6161 thank you for the report! Going to direct message you to get more specific info we can’t confirm from the screenshots (and will update the thread when we get to the bottom of this for others that might have the same issue).
Messaged in a DM for more info - but this may have gotten lost in the fray. Closing this ticket out for now (as we cannot reproduce) but feel free to respond to the direct message if you encounter this issue again @hammer_6161.
