Stolen Robux/ Weird activity

Hi, i recently got my account log out for some reason. I tried to get in and yes i did get it. But then i saw my robux 50k to 538 for some reason. And some person played blox fruit and anime adventures.

what should i do?
AND why is this happening? i never share anything.

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  1. Change password.
  2. Connect double verification.
  3. Contact roblox support for refund.
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You need to contact official support as quickly as possible and tell everything that happened.

https://www.roblox.com/support

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actually, I did change my password last month, and also i do have double verification before this accident happened.

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How does my robux even get stolen in the first place? I never shared anything…

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You google account can be hacked if you have 2 steps verification, also maybe it’s roblox devs scam, i saw post where bad internet connection gui blocked visible of purchase.

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i have a theory that someone is sharing my account, because the game i mention, it has some amazing item and level up I never seen before

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Perhaps you opened a malicious site and your data was obtained without your knowledge, all virus software is configured to steal quietly so that they cannot be noticed, perhaps someone sold your account or used it for their own benefit.

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Now, i think of it. I did encounter this discord person who were trading something in a game. I click the website blindly, and direct to a website that looks like Roblox but in a bright mode. I forgot to check the link, so i quickly closed the tab. And it was a fake roblox website. :confused:

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You will also have to try to get your Robux back, you will have to prove that it was not you, they will not accept an answer like: “give me back my Robux, I didn’t spend it.” In addition, the support behaves very disgustingly and responds when they are wants or may not respond at all, so in the first request write everything possible, fully describe the situation, attach evidence, ask them to check the account activity recently by ip (as far as I know , they can do that).

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Ok is been a day now, not a day 16 hour. And in the middle of my game, i got an error, saying that another device is playing my account. I was confused and when i leave the game. I just logged out. And my current password is not working. I just changed it , how is this possible? Im afraid that my account is in danger. I have a lot of things in my account that is valuable to me

and also, this guy just randomly become my friend. I realized it earlier and i never accept nor invite him become my friend , also he suspiciously play anime adventure and bloxy fruit often. Maybe im just overeacted :

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this same thing happened to me. I was hacked and lost all my robux, and i kept getting random friends. the robux was spent on obbies for me. this was in 2019 though.

If you haven’t already, change your password immediately to something completely different.

If your password doesn’t work, use the Password Reset feature.

If your email is changed, open the revert link in the notification sent to your current email address.

Then, contact support and clearly specify that your password was stolen and you want a rollback. If you had 2FA disabled, they will not give your Robux back.

Make sure you delete any sketchy extension (ie. server searchers), don’t enter passwords on any other site, use unique passwords, and the list goes on…

yea, 2FA doesn’t work for me. I tried it, and the authenticator doesn’t work on roblox. Is an invalid code

edit : and yes, the code i put is active and im using microsoft authenticator

Most likely, you have malware installed that can provide attackers with information about you, but this is if you have not changed your password. Just in case, check your computer for viruses and change your account password and email.

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