Image 3 here is correct. Image 1 is what happened to a few images and any updates cause the same bug. Image 2 is the same as Image 3 (a different colour) and first put through the https://js.do/rootmars/alpha_bleed_js tool. This creates an even weirder artifact.
Once the bug has happened, all future uploads to that badge cause weird artifacts, and uploading the image again causes it to default back to the white background version (cannot be overwritten).
Overwriting #2 with the same png as #3 causes it to have the white background. Very bizarre.
I tried uploading on Chrome and Safari through the Creator Hub and had the issue on both browsers.
I have one question. What does it look like in game? Does it look correct? I’ve had issues with images on the website myself. It seems the problem seems to be specifically with the decal tab.
It’s been a month and this is STILL happening, have someone found a solution? It’s frustrating and the staff don’t even seem to care given that it’s been a month without any follow up on this.
Some of my badge icons even came out looking all weird like this:
When supposed to be like this:
I’m also experiencing the SAME issue as others above, can the staff do something about it, please? This is ruining the aesthetic design of my game badges…
Please provide a link to an experience where this issue is present on the website or the app. I assume based on the description it doesn’t show correctly on the experience’s page itself.
If the issue is present in-game, please also provide a place file or an experience link where we can see it and investigate.
One thing I noticed is that each image here has an alpha color of 000000 (pitch black) at opacity 0, which is normal. To test if this is due to the alpha channel, try to change the Alpha color on your image to see if this affects it in any way. Try to change it to red for example.
OP had artifacts that I’ve seen previously when messing around with Alphas, don’t remember how I got across them but it was when I was messing around with the alpha stuff.
