Streaming Enabled - Gameplay Paused UI stays for an infinite amount of time

Bug Reports Engine Bugs
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#21

When this happens to you are you able to move around normally, just the UI element is present? Or are you unable to move around normally?

#22

game functions 100% with no bugs, movement is perfect, everything. its just the UI element lingering there

#23

Thanks for this information.

Can you share what device/OS you are seeing this on? Do you see this on multiple devices, or only on certain devices/platforms?

#24

i use a windows 10 PC, i’ve only experienced it on the ROBLOX player, not the windows store app

#25

Can you share more detailed specs for the PC you are seeing this on?

#26

Also if you are able to capture client logs from your PC when the problem occurs and send those to me via private message that would be helpful.

#27

We think we’ve identified the cause of this issue and have implemented a fix. We will let you know when the fix has been enabled. Thanks for bringing this to our attention and for everyone’s help getting to the bottom of it.

1 Like
#28

Hi
Some of our users report this:
image
Doesn’t seem to go away.

I managed to get it while testing in studio (it’s surprisingly consistent), and here’s the info:

image
image1411×752 227 KB

Seems to have started since 2 days or so.

Game link: [UPD] Yellowstone Unleashed - Roblox

3 Likes
#29

image (7)
same issue here, the popup stays semi transparent instead of disappearing once everything loaded

#30

Thanks for reporting these issues. We had enabled a change we hoped would resolve the pause UI getting stuck, but it sounds like it might be causing different problems.

We will roll back the change and investigate further.

#31

@Harfarf and @apenzijncoolenleuk1 can you confirm if the issue with the stuck semi-transparent pause UI has been resolved?

1 Like
#32

Hi
Seems to be fixed now.
Thanks

#34

I am having an issue with this too but it’s not staying there forever but it keeps appearing and disappearing.

#35

@ItzAidfoplays390 are you able to create a bug report for your issue? It looks different from the other reports in this thread.

#36

Unfortunately, I currently don’t have the ability to create new bug reports. Should I message you directly about the bug?

#37

Try messaging @Bug-Support in the format of a bug report, they will repost in the correct category on your behalf

2 Likes
#38

It has appended to me as well, on a random game, forgot the name, I think it was a driving game of some sort.
It happened a couple of days, maybe even more than a week ago
It was during gameplay and not during loading of the game

2 Likes
#39

Oh okay, thank you for the information.