Kensai666
(Kensai666)
May 15, 2023, 6:14pm
#1
Under the group World//Zero we have a “[LIVE] Database” model that we update regularly to push out updates to our game.
Currently, no member on the team is able to see the “[LIVE] Database” model in the Overwrite page in Asset Configuration.
With this issue present, we are unable to update our live game.
Please see the attached screenshots of the Overwrite page, and our Development Items page within Creator Dashboard.
A private message is associated with this bug report
3 Likes
Have had a similar issue:
Pretty much what the title says. For some reason this only is an issue with models. Packages, images, meshes, etc. are fine.
Asset Configuration
I’m attempting to overwrite an existing model of mine, and it will not show more than 3 models of mine in asset configuration. I have tens of hundreds of models, not three.
[image]
Repro:
Attempt to publish a model to an existing model
You will not have all of your models loaded, meaning you may not be able to update the one you want.
Toolbox
T…
For whatever reason, this happens in every asset-centric location except the Creator Dashboard.
4 Likes
We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!
Thanks for flagging!
5 Likes
@Kensai666 could you please provide the asset IDs for a few assets?
[LIVE] Mobs
[LIVE] Database
[LIVE] System
1 Like
Thanks for the info! @Kensai666 do you know when this issue started happening? When’s the last time you were able to see [LIVE] Database in the Asset Configuration?
1 Like
Kensai666
(Kensai666)
May 15, 2023, 10:12pm
#7
This issue started happening last Friday, 5/12/2023. We last updated it on 4/28/2023, but I believe it was visible until around 5/12/2023.
1 Like
@Kensai666 Could you please help us test something by checking if you can see the asset right now using the same page? A screenshot would be great
1 Like
Kensai666
(Kensai666)
May 15, 2023, 11:19pm
#9
I still cannot see the asset on the Asset Configuration page.
1 Like
Kensai666
(Kensai666)
May 17, 2023, 4:21pm
#10
Any follow up on this? We won’t be able to fully update our game if this issue is still present.
Hey @Kensai666 , we just pushed out a short term fix that should unblock you, but it may take a few opens and restarts of your Studio to get the change. Could you try opening/restarting a few times, then let me know if the asset is still missing?
2 Likes
Kensai666
(Kensai666)
May 18, 2023, 2:44pm
#12
I can now see the asset. Is this change just for me, or should I have everyone on the team restart their Studio?
Great! Due to the mechanism we use to push updates this quickly, they may have to restart a couple times to see it, but this change applies for everyone on your team as well. Please let me know if anything else comes up
1 Like