When i try to open any place that had been published, either to my user or to any group, it will immediately crash when studio opens. This does not affect local place files
How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior.
Every single time i try to open a published place
Where does the bug happen (www, gametest, etc) Is it level-specific? Is it game specific? Please post a link to the place that exhibits the issue.
In roblox studio, with any published place
When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.
Today, but it might have started a few days ago as i didn’t use studio that much.
Anything else that you would want to know about the bug if it were your job to find and fix it.
Could you try deleting all files and folders in %LOCALAPPDATA%/Roblox/Logs and report back if that helps? It looks like Studio is crashing while reporting that is has crashed.
The files in %LOCALAPPDATA%/Roblox/Logs are not deleted when you reinstall Studio.
That sounds frustrating. Thanks for answering my questions and being patient.
I assume your account isn’t banned? You don’t see any messages about being banned when you log into the website? We’ve had some issues with Studio not handling banned accounts correctly.
Could you upload a few more of your most recent log files? The attached log file doesn’t actually show you attempting to open a place, it only shows that Studio detected that the previous run had a crash.
