Studio crashing when opening specific place with team create enabled

Bug Reports Studio Bugs
#1

Reproduction Steps

Direct Links:
Studio crashes only for me (adam - Roblox) when I attempt to load into this game in studio (summer revamp - Roblox). The game has team create enabled.

System Information:

Screen Shot 2023-01-28 at 1.51.03 AM
Screen Shot 2023-01-28 at 1.51.03 AM1160×688 270 KB

Beta Features:
CSG Version 3
Face Capture
Intuitive Debugger
Live Animation Creator
New Character Controller
New experiences enable Team Create
New Text Chat Service
Notched Screen Support
Save rig with Animation
Selection and Navigation Improvements in Explorer
Upgrade Shorelines


Expected Behavior

I should be able to load into the game in studio without the program crashing. The game should load itself accurately.

Actual Behavior

When clicking on the game icon in the studio, studio begins to load the game, and then the application crashes with no crash message.

Visual Aids:

Issue Area: Studio
Issue Type: Crashing
Impact: High
Frequency: Constantly
Date First Experienced: 2023-01-27 18:01:00 (-05:00)
Date Last Experienced: 2023-01-28 01:01:00 (-05:00)
A private message is associated with this bug report

4 Likes
#2

Here are several things you can do:

  1. Reinstall Studio, files could be possibly corrupted and preventing the program to load places properly.
  2. Rollback the last update you have done in your game from Developer Portal. You may have inserted something that’s interfering.
  3. Scan your Hard Drive Filesystem for viruses. Something could be messing with your programs.
  4. It could be the Memory issue failing to register values to Studio. Run a Memory Diagnostic.
#3

Thanks for the tips! I’ve done the following:

  1. I’ve reinstalled studio. Same bug still happens.
  2. I rolled back the game to different updates several times. Same bug still happens.
  3. My computer is virus free.
  4. Memory Diagnostic is clean.
#4

Does it help if you disable Script Analysis in Roblox Studio settings before opening the place?
image

1 Like
#5

I disabled Script Analysis, and the same issue is still occurring.

#7

Sorry, I deleted the old post, because I noticed you are using MacOS Big Sur. Did you try to check from the local files or uninstall any suspicious plugins if you can? Can you run an OS filesystem corruption scan? After all, Big Sur is almost outdated now, since it’s almost 3 years old now, so I recommend upgrading your Operating System to a newer and a fresher release.

If nothing works, then something is wrong with your OS or device and requires a fresh install, try booting from Recovery Drive and reset your MacOS. If this didn’t help either, then probably there is nothing you can do but forget Studio or use another device.

#8

Do you still experience this issue?

2 Likes
#9

I certainly am for a few of my places under my Universe game