Is there anything printed in your output widget? Please take a screenshot.
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It really looks it’s connected to the outage. Getting multiple reports on the Roblox Unofficial Discord as well about this issue. (Not only saving but crashing upon opening.)
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@.everyone please note I’m going post by post so might take a bit.
@twberg sure thing I’ll DM you my results for what I have.
@TheVoidArchitect it’s not crashing it’s just not saving.
@PeZsmistic I’m not too sure can you DM me how to open a widget?
Edit: This bug only occurs with Command Q.
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Hmmm this is very strange. In the video you can see me lagging indicated by Mac’s auto change to mouse to a spinning beach ball. This bug doesn’t seem to occur right now but I’m trying to figure out how to reproduce this. Now either it lags while entering where nothing at all loads or it all loads but doesn’t fail to save.
Edit: So while opening using the application instead of the Website it lags. I don’t remember exactly if it lagged while opening it so I think what I’m going to do is leave it open then come back to it and see if it’s loaded then try the bug again.
Edit2: So I’ve noticed something it says place1 when ever it fails to open and just lags with the beach ball mouse. I believe over all studio is broken at this point with a lag spike and as of right now we’re seeing byproducts of that lag that show up then disappear with really no real course of action.
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It happened with me once. Try to close the application and when you reopen studio you should be good to go.
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Have tried that for 10-ish times now. Same result.
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Seems odd as it happened only once to me and when I reopened the app it got fixed.
It opens the place for me, and once opened the screen goes gray and not responsive.
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Have you reopened it? If so, how many times?
Currently I have tried it for the 8th time.
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I used a VPN to switch to a U.S Florida IP and that fixed it for me.
Strange. Reopen it one more time and if it still occurs restart your device.
I will wait until all services are back and then retry it.
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I am guessing this is the cause for a lot of the reported issues in this thread. We are having backend issues with delivering assets sitewide right now. This may cause issues in Studio whenever we are fetching something from the website.
Everyone hang tight for right now until site issues are resolved.
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Site issues should be resolved. Are you still seeing issues? Are others still having issues opening places?
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Appreciate the response and update. No doubt staff is working hard to correct this as soon as possible.
I had a similar issue several hours ago, where after clicking save, my Studio app simply hung and become non-responsive. I simply left my PC along for over two hours, and when I returned Studio was completely closed. When I reopened, several hours of work going back to last night was completely gone. No auto save files, and I believe I had been saving regularly. This type of set-back is devastating (in the short term).
Any chance that the current work is restoring saves that were done during the issues?
This seems like it may have been related to the site outage. Could you dm me and provide more information? (PlaceId, timeframe, screencap of version history for the place)
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