Reproduction Steps:
This only occurs with an internet connection of a certain internet provider (I have been unable to reproduce with any other provider), this however also only occurs specifically for developer made animations and only in Studio
Simply load an animation onto any Roblox character in any Roblox place via a script. Only custom developer-made animations are affected (default animations are not affected) and I have observed this to only occur in Studio. There is a roughly 90% chance (from my tests) that this issue occurs, causing an error to output when you load the animation onto the Humanoid. It is also possible to receive a rare variation of this issue where the error only outputs when attempting to play the animation, if this variation occurs, the animation will still visually play.
For convenience purposes, I have provided a repro place, you will need to input an AnimationId that you have access to under the Animation object (StarterPlayer->StarterCharacterScripts->LocalScript->Animation).
Repro2.rbxl (71.9 KB)
System Info:
CPU: Intel(R) Core™ i5-8400 CPU @ 2.80GHz
GPU: NVIDIA GeForce GTX 1050
Memory: 16GB
I am accessing Studio through my normal account and have no beta features enabled!
This issue only started happening today. To make it clear, my ISP has not blocked Roblox, it is likely a heavy coincidence that my ISP is affected since 10% of requests to load animations succeed. I have provided my ISPs name privately to staff for privacy reasons as it is a fairly-specific one.
Expected behavior
I expect the animations to load as they do in-game, rather than failing over 90% of the time if I am connected to certain internet provider.
A private message is associated with this bug report