Studio files getting corrupted without valid reasoning

Hello,

Recently, 3 of my files from different projects across different times got corrupted. I couldn’t open them in studio. When attempting to do so, studio would either crash or display the following error message:

image

When looking into the file in a text editor, on one of the files (build.rbxlx) it showed a blank document with no content in it whatsoever. On the other file (test.rbxlx) it showed a fairly regular studio code file.

This issue obviously only occurs in Roblox Studio, and strictly in non-published place files. This won’t occur on places which have been published to the server. I started experiencing notable issues since November 28 (time unknown), although the problem may have been going on for longer.

Repro

It is not clear on how to re-create this issue, it happens on which seems like randomised moments, after having saved the file.

Files corrupted:
build.rbxlx - build.rbxlx (653.5 KB)
text.rbxlx (file appears too large to upload regurally, external uploading software was used)
https://we.tl/t-XwZOg3wIAA

Crash Dump / Logs

https://devforum.roblox.com/t/studio-files-getting-corrupted-without-valid-reasoning-crash-dumps-logs/1571395

7 Likes

Thank you for your report Iggy. This sounds like a disk corruption or system failure issue on your end. This can definitely happen especially on older hardware.

Having said that, we take any data loss issues super seriously so we’ll be adding additional checks on our end to ensure that data is being saved correctly. If we do discover any issues, they will be addressed ASAP.

8 Likes

I lost about three hours of work due to this issue (yes–I know I need to improve my version control). I have never in my twelve years on the platform had something like this occur before that I can recall. Given the recent changes that were made to saving, it is hard for me to believe these incidents are unrelated. I’m also using a locally-saved place file (.rbxl, not .rbxlx), and it’s incorrectly calling it a “published place” in the error message. My hardware is not particularly old, though my computer did restart for updates with Studio open.

image

5 Likes

I have the same issue, and 100% not due to olderhardware.

I’m running on a 5600x amd ryzen CPU and a RX 580 series. I doubt that those are too outdated for roblox.

1 Like

Hi, sorry you had data loss. Could you describe the steps that resulted in this?

Something like this?

  1. open studio
  2. create new place
  3. do work
  4. close studio
  5. prompt to save
  6. choose filename
  7. appears successful
  8. but when you open the file it won’t work?

I’m looking to try to repro here - so anything you could explain would help.

Was there a crash? Did it happen when you were closing studio, or did you save without closing? Had you ever saved to roblox? Was TeamCreate on? Could you send me the file? Thanks

3 Likes

after my lights got turned off and turning on my pc i got this

1 Like

From what it looks like Roblox files are getting corrupted due to unexpected shutsdowns of the computer. This should be seriously resolved, since I’m currently at risk of losing a good amount of progress because of potential power outages, unexpected updates or accidental computer shutdowns.

1 Like

i just have bad energetics company which makes my house getting shutdown for couple seconds every seconds, also i cant open my big place anymore


thats sad
well but how do i fix that

1 Like

I am having the same issue with my local place files becoming corrupt. No relation to power outage or disk hardware. After I:

  1. Make changes to my game Edit: Apparently I don’t even have to make any changes, although making changes seems to make this require fewer loops.
  2. Play
  3. Stop
  4. Repeat

a few times, the file will corrupt. If I attempt to Play after it has corrupted, I get this message:
image

When I try to reopen the local .rbxl, it says something like this:
image

I am pulling my hair out trying to come up with exact repro steps, but after hours of experimenting, I still haven’t been able to narrow it down.

6 Likes

I have the same Exact problem, even though i did nothing wrong,
been doing this for couple of hours trying to fix this
till now there no improvement
4942e37d103abf60a3985821ccfedc0d

4 Likes

My issue seems to have been resolved by a clean reinstall of Roblox Studio. I will update this if the issue resurfaces.

2 Likes

100% not due to old hardware or old software,
I’m running one of the latest windows 11 preview builds with an overclocked Silicon Lottery i5-9400F, an overclocked GTX 1660 super, 2 brand new WD digital black HDDs, and 2 SSDs (Same series).

I’ve had to reinstall studio multiple times due to fatal corruptions in studios code
The worst corruption caused LocalScripts to stop executing entirely, with zero errors in the output. Reinstalling studio is the only way to fix the bugs. Saving has also corrupted game files, Ive lost a few versions of my games to corruptions and crashes during saving.

I am aware my system is pretty unstable (Preview build + overclocks) but these kinds of errors don’t happen with my WebGL game engine project, Godot, or Unity, Studio is the only program that has issues.

As stated above, the issues are always resolved by fresh installs of studio.

Im not 100% sure how these corruptions happen, My only idea is editing plugins (not internal plugins to clarify) to fix things I don’t like.

The only way to reproduce this is to use studio often and consistently.

Hi all, we had a few race conditions between multiple instances that were closed in this time period. If there’s still an issue here, please respond back to this thread. Thanks!

1 Like