Hello, I was trying the test mode in the window Test>Local Server and four players and when I try to do the test I am sometimes prompted to log in because there has been a problem. The only way to solve this problem is by exiting the Studio and opening it again, so I am prompted to log in and I can do the test in local server. Another way to solve it is to log in in every window I am prompted the error which is actually a headache. I upload a screenshot that shows the error and the studio version. This error happens very frequently so I can’t do Local Server tests at all.
Roblox Studio should always remember who I am, being prompted to log in ocasionally like every month or even every week, so I can do tests without loging-in in every single window I am trying to do the local server test. Basically the way it should work is by letting me do the test without having to log in on every window.
Hello, we are not able to reproduce this issue on our end. Could you send us your log files? You can dm me the files, just let me know when you did so. Also, if this issue is happening in a specific place, could you also send us the place file? Thanks!
No, it doesn’t happen in an specific place, I think it happens when it has been some time since you logged in so Roblox logged you out but because of of being still in the studio when you do a local test opening a new tab you are logged out so it shows that error screen. That’s my conclusion. I will send that files as soon as I can.
I saw some logs files has been attached with this ticket. I checked those logs and for the one that are from Studio, they all logged in successfully as far as I can tell?
Could you please try upload logs again when this happened to you (if this is frequent enough, could you observe any special pattern?)
I’ve already seen some special patterns: this error happens when you have been some time in the studio while the studio is still open so you are not logged out from the window you were in, but if you close Roblox it will prompt you to log in. However if in that state I don’t close Roblox and I start a Test in a local server having multiple players in my computer it prompts log in in all of them or in some cases in various of them.
In the last updates of Roblox Studio I’ve seen that logging in by browser in only one of this windows solves the problem if I remember correctly.
The time that has to happen to make Roblox studio log you out while being still active so it doesn’t log you out at all is around some hours, maybe 2 or 3. If this happens to me again, I will send the log files, however maybe that log files won’t have an incorrect log in due to the fact that I already know how to log in correctly in that situation.