A detailed description: Studio very rarely loads all games shared with me in my game list. I expect all games to load 100% of the time. It’s possible group and personal games don’t load either, but I can’t test because I don’t have that many games.
Where it happens: Studio only
When it happens: I first noticed it a while ago, probably some time mid-late 2022.
Video:
I’ve covered up game name and usernames to respect privacy of those who have shared games with me but pay attention to the dates, I should have games dating back to 2019 or 2020 but I can’t see any games past mid 2021.
Repro instructions:
1- Open studio
2- Navigate to the “Shared With Me” tab
3- Scroll all the way down, observe a limited amount of games actually load.
Information for correlating backend server issues: The user ID of the account you were using when you had the issue: 605492589 The place ID / game ID of the game you were using when you had the issue: N/A If the issue is in Team Create, does it happen in a live game as well?: N/A The date and time (including timezone) you had the issue. Be as precise as possible: This issue dates back a long time so I don’t have the date/time when it first happened, so the first date I can provide is 11:39 PM Atlantic Daylight Savings Time on March 30th, 2023 Your log files: https://devforum.roblox.com/t/logs/2265228 As much information that was shown to you as possible: I didn’t get any popup so I have no other information to provide, I have linked my log files above.
Hi cody - there’s a number of things going on in this interface, and we’ve made some improvements to our HTTP stack to help compensate with loading large numbers of items. Has this improved since you filed the ticket? Would you mind resubmitting a log file from the latest build of studio?
@butterthebig, me again, on a related note I noticed sometimes games just do not load at all period. It just gets stuck on this and does not ever load past it.
It happens in both the group and shared with me tabs but it’s possible it happens under the ‘my games’ tab as well. If it happens between now and then I’ll update to lyk
I stupidly didn’t take note of which log it happened in so there are a few it could be. I’ve attached those but just be aware that I’m not 100% sure in which session it happened. If I can repro again I’ll upload the one I know for certain in which session it happened.
Pretty sure it’s one of the first two though, unlikely that it’s the last two.
Actually I was able to repro. It seems to be a ratelimit or something, since if I click through my games, group games, and shared with me and refresh in each tab a couple times, it gets stuck.
How many games are supposed to be in the full list? Also, how many clicks does it take to repro? Assuming this all works the first time through the first time using Studio for the day?
Its odd because the request rate on that screen shouldn’t be too high.
About 10 switches to other tabs + refreshes maybe?
Wdym by this? It loads everything as expected using studio the first time in the day yeah, the issue also ceases after waiting a few minutes and then clicking refresh but it seems once one page is barred from loading, the rest of the pages are as well.
Bro, why did you ask for so few games? Now only 25 of the oldest games are shown to me, and the new ones are not loaded at all.
I understand our problems are opposite, do you see only the new ones, while I only see the old ones?
Hey, as of the recent couple of updates this issue has gotten even worse. I can no longer see any games created after June 24th 2022. This is extremely disruptive since the games I actively work on are at what would be the top of the list, but since that doesn’t load it’s very cumbersome to have to go through the group games menu/recent menu.
Cody, can you submit a new log? Sounds like this might be a different issue, or might be the same problem getting worse. Also, does the time of day matter as before, (like a fresh start of studio)?
Sorry to reply again but are there any updates on the issue? It’s becoming very bothersome to have to look through my groups to find the relevant group, and then look further for the relevant game.
