Studio hangs with high CPU usage when closing the program

Bug Reports Studio Bugs
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#1

Problem

As mentioned in the title, Studio hangs with high CPU usage when closing the app. The window stays open but is blank. The menus still show up when I click on them. I have to use task manager to force kill the process. This is a new issue that just started within the last day or two. I have tried this with all plugins and beta features disabled and it’s still happening.


Additional Information

Parameter Value
Problem Area Studio
Problem Component Closing
First Noticed 16 Sept 14 (or so)
Priority Medium
Impact Medium
Annoyance Level High
The beta features that I have enabled are as follows:
  • Assistant Preview
  • Texture Generator

As for plugins, I have a bunch that are installed, but very few are enabled. The ones that are enabled are listed below with links to their details page on the Roblox store website:


Expectations

What I expect to happen when I shutdown Studio is that the program exits and the window closes.


Visuals

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From the task manager.

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Reproduction

To reproduce the issue, perform the following steps:

  1. Open Studio
  2. Close it
  3. Observe results

Files

4 Likes
#2

Thanks for the report. We’ll look into it shortly.

#3

PLEASE, its been causing so many problems with plugin data loss!

#4

To be clear there is TWO issues in the following topic I made.

  • The studio hang issue (the one mentioned here)

  • Studio hanging while using search if there is a huge script files such as vlua in the data model.

1 Like
#5

I’ve noticed an overall performance hinderance in studio as of two days ago.

It seems like even moving parts around has strange latency hiccups that feel awfully strange. Clicking a part, for example, for some reason is taking about a millisecond or so just for the explorer to select it. While it’s a small hiccup, there’s a noticeable latency and trying to do accurate placements is being affected by this significantly. Working with part placement has become tedious at the moment.

EDIT - ignore this, this was a problem with my PC individually. Not Studio.

#6

This issue is no longer reproducible. I’m going to close this one, please file again if it arises again.

Ax1sAng1e - I’ll review the issue you linked. It seems, as you said, to be two independent issues.

#7

I can’t duplicate it either now no matter what I do. It must have some some temporary condition. I know that there is utility work in the area which the telecommunications company has been running new fiber optic cables underground to the distribution nodes. I wonder if that had something to do with it.

#8

I’ll reinstall studio again and see if it still happens.

Just earlier I had it happen, it hung.

Another bug is launching player test sessions, it just crashes instantly and never opens, this happens very often and i can reproduce it 1/6 of the time. (included in video at end)

I can provide a memory dump from task manager when it hangs, it would be big but i could compress it and pm it for someone to take a look.

#10


Got the problem again, hung during test session open.

#11

My last video, I think I’ve provided enough proof that this problem still exists for me.
Happened after closing out test session, the server instance seem to just fail to close.