Studio Images not Loading

Tonight, I noticed a lot of my ImageButtons and ImageLabel assets were not loading in studio. Here is a comparison:

This is how studio appears:

This is how in-game actually appears:

Screen Shot 2020-03-23 at 10.35.49 PM
Here is the Stats button set-up. These buttons were all visible earlier in Studio and so I checked on their associated URL ids online and the assets still exist w/o moderation. Not sure really how to fix this. Any help would be much appreciated!

When I re-uploaded an image and changed the rbxassetid:// id, it applied the change, it just can’t seem to load the existing ones…

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Update: every time I re-open studio, certain images load, but different ones are invisible.

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This was happening to me a few days ago when there were outages, and continued past the outages for a while. Eventually the images started loading but for a while I could only see them in-game, and there were no ‘unable to load’ errors in studio. Seemed to only happen with images uploaded from my computer directly into studio (rbxassetid).

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Did you find any solution? Or it just solved by itself?

Now, I’m not one for reviving a 3 year old dead post. However given the context, and that nobody has posted about this yet, and with me being unable to do so. I feel this is better posted here rather than somewhere where it would be considered off-topic.

The Issue

Recently an issue has come up where assets mostly fail to load for a few people, this includes Images, Meshes, and potentially sounds (Haven’t confirmed yet). This has been happening in both Studio and with the Roblox client, and the leading cause is a bunch of Internal Server Errors.

Keep in mind, I currently don’t have this issue, my partner does so I’m getting all the information I can from him, as well as sources from other users experiencing the same issue.

The Evidence

Video of output logs

Video of particle emitters breaking after someone with the bug joins Team Create (Related?)

Screenshots of other users experiencing the same issue

v (Time Offset +4 hours from EDT) v

Earliest known instance of it happening it happening was at (11:12 AM EDT)

To note, this issue would most definitely be better suited in Engine Bugs, as it’s not exclusive to Studio.

Upon request I do have log files displaying the issue

More info:
Place Id: 9415483675
Experience Id: 3515540926
Player Id: 2588364859

What we’ve tried

  1. Restarting Studio
  2. Restarting PC
  3. Clearing Cache from Roblox localappdata files
  4. Logging out and logging back into Roblox on the web
  5. Logging out and logging back into Roblox on the Studio application
  6. Reinstalling Roblox studio
  7. Flushing DNS via ipconfig /flushdns as well as changing DNS from google to cloudflare.

What worked

I ended up giving my partner my VPN to use for the time being, and that resolved the asset loading issues, so it seems as if it’s network related and not the Studio Client itself. My partner lives in the United States so it’s most likely not a country blocking issue.

5 Likes

Vouch i used a vpn and it worked!