Studio is unable to properly close

So, when I try to close studio, it closes place file, and leaves me this:


I can’t close this page normally, and it can stay for hours. Only way to get rid of it is killing process with Task manager.

Command bar is working (somehow), other buttons work too.
Occurs for ANY place, local file, published. Not tested on team create, never used it.

OS: Windows 10.

Expected behavior

I expect studio to close properly.

6 Likes

Do you have the new luau type solver enabled? Try disabling it

I haven’t enabled it.

Does the issue still occur? Please let us know.

3 Likes

He reported it a few hours ago… I’d assume so my friend

2 Likes

I literally cannot load into experiences and cannot play/test anything.

Yes, it still occurs.

With the above details the most likely culprit is a beta or plugin. If you can disable any betas (and please make note of which one) and try it that could help narrow it down. Also if you can take any plugins out that you may have recently installed, that can be another. (Also making not of what they were). Lastly, a log after attempting shutdown will be most helpful.

Only beta I have enabled is imporoved CSG operations, which impacts nothing (tried disable it). All other has been disabled. After plugin currency update, I have not installed nor created any plugins, disabling current plugins changes nothing.

About link to https://en.help.roblox.com/hc/en-us/articles/360016022492-How-to-Retrieve-Client-Logs - this page is sanctioned in Crimea, like entire help page.

I forgot that I can use VPN. Still weird that help is sanctioned. Here’s log files from that time:
0.672.0.6720706_20250513T072751Z_Studio_86744_last.log (2.9 MB)
0.672.0.6720706_20250513T100440Z_Studio_579CD_last.log (2.5 MB)

I’m seeing a number of plugins running in the logs you passed. I’m also seeing a bunch of script timeouts, so I’m guessing there’s something different here. I would try uninstalling plugins one at a time and seeing if one of them is blocking it.

Hm, I remember that at that time (and now too), studio was performing run tests insanely slowly too, giving CoreScripts timeouts and halting everything, forcing to restart them like 3-5 times to load.
Also, I have decided to wait on what will occur if I’ll let it to continue work, and it sent me to starter page with places.

I can also confirm this still happens on Mac too. I feel it’d be best if I mention it here instead of making a new post.

That makes sense based on the logs - its not blocked on anything but something is taking a really long time to unload. We’re not seeing this globally in metrics that suddenly every place is taking a while on every installation, so its something specific to your setup. The issue is figuring out what is different. If you don’t want to uninstall plugins, another thing to try is just a fresh install on an alt account on a new windows user, such that you have a completely clean build. If it reproduces there on a new blank place, that’s a good additional piece of info.

Only reason why I don’t want to uninstall plugins is having MoonAnimator, which can’t be bought back, all others are free.
Will think what I can do with windows, will be a problematic though.