Studio rendering bug

Bug Reports Studio Bugs
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1

I post this because i have meet a bug

i have make a tool’s script that simply change the mouse icon texture but then a glitch happen where a blank frame cover my screen ONLY my device’s screen will got glitched like as the video below. Another thing is the bug only cause on live game test but not in studio and when i try record it and it’s seem normal(so i think the problem is from my device screen). force i have to record by my phone. This is also not the first time happened to me, the icon glitch have occurred again when im playing a game “Survive in Area 51 - Roblox” because there was a tool that change icon image too.

This is all i got please help me fix this

2 Likes
2

Thanks for the report! We’ll follow up when we have an update for you.

3

Another thing i forgot to mention. The bug also cause in studio when i dragging an instance, sorry for replying late

4

Hello,

Could you please confirm that you’re still experiencing this issue? If so, please provide a repro file + repro steps since this helps us significantly when trying to fix issues like these.

Thank you,
M0bsterLobster

5

hi,

unfortunately I’m still experiencing the same issue. The thing is the problem only causing on my devices and on Roblox player only, while it’s work fine in Studio.

repro steps (this is how I cause the issue):

  • try use the device or similar mimic to this detail information
    DxDiag.txt (15.9 KB)
  • download and open the file Repro Flie.rbxl (65.4 KB) and please run it on Roblox player (not in studio)
  • equip the only tool in the backpack

i have searching and i found out there is a post about this same topic and they end up without a actual reason explain or solution → https://www.reddit.com/r/entrypoint/comments/18p4ucm/help_i_cant_see_anything_theres_this_weird_glitch/#:~:text=I%20had%20that%20exact%20same,affecting%20the%20Web's%20Roblox%20Player

The height of the black box flickers vertically along the Y-axis, depending on the current mouse position, it’s can’s be record by recording software

my theory:

  • it’s confirmed as a GPU-level render issue because the bug can’t record by any of screen recording software
  • also it’s only work in Roblox player while not Studio so i thing render API might involved
  • device doesn’t fully comparative to Roblox

also apologies for the late response

6

Thank you for the additional information - this is extremely helpful!
We will reach out if we have any questions or updates :slight_smile: