Studio will fail authentication, and all progress spent developing is lost

Before I continue, here are the last 3 log files generated:
https://devforum.roblox.com/t/authentication-issue-in-studio/642417


Title pretty much says it all.

When developing, I use 2-player client test, so I can try to strain both the server and client separately to find issues quicker. When I finished some code, I clicked the “Start” button for running the windows needed.

Afterwards, a single Studio window opened requiring me to log in, with an orange error message saying “Authentication failed.” This reproduced multiple times in that session, so I thought I would restart studio.

Before I restarted, I did a publish, publish as, and a save as local copy. Re-opening Studio still prompted me with the orange error text below the login screen, so I proceeded to log back in. When I opened my project (publish bed version), no progress saved despite Roblox multiple publishes. Thankfully though, my local copy saved just fine and I was able to recover completely.

Hope I provided enough information, but feel free to shoot me some questions if needed :slight_smile:

5 Likes

Thanks for the report! We’ve filed this internally and we’ll follow up here when we have an update for you.

2 Likes

Hi, Our engineers cannot reproduce this bug. Are you still seeing this issue occur?

1 Like

Occasionally this does still happen. Maybe once every month or two.

Alright. As of now the bug has been closed as cannot reproduce. If this bug starts to happen again, please submit another bug. Sorry for the delay in responses.

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