Some of these feel just like they must justify their departments existence. Like they just need enough “stuff” on their annual report so they don’t get fired. I wonder what the average roblox employees day is like. I’m aware of a cafe and gym, so probably close to pre Elon twitter.
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I don’t understand the arguments coming from other people that “Roblox doesn’t listen to their playerbase” (news flash: it is a public company, they will do whatever makes them money and this isn’t going to bankrupt them) as the messages feature has remained a rather irrelevant feature of the website for the longest time with most people opting to use other platforms. If you think I’m wrong, try asking the average Roblox user how many times they have used the messaging feature this year prior to the sunsetting notice being posted up.
For people that have explained their valid use cases for them, I understand, and am not trying to argue against it. However, it is important to understand that decisions such as these are not made randomly and that multiple factors are weighed in to determine if a feature is worth maintaining and supporting from technical & non-technical perspectives - the messages feature has been known for being a venue for social engineering attacks to constantly take place, atop the scam messages, and other spam & irrelevant messages that most people don’t bother on checking. Roblox has already shown that they have intentions on releasing better forms of on-platform communication soon (RDC) so it just goes to show that not everything is gloom and doom.
Sunsetting a feature before a replacement exists is a dumb idea
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Roblox has stated multiple times publicly that they put us first, so that’s their fault. It’s not unreasonable for the developers on their platform to have a voice and expect their feedback to be heard we are the ones who make them the money that their investors look for.
This isn’t about the average user this is about developers/creators or even sub communities like traders who use that to talk to people they aren’t friends with, give feedback, or attempt to network with. Not every creator uses other platforms like twitter or discord.
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if we are sunsetting features based entirely on a lack of usage then we should go ahead and sunset rthro too.
alright all jokes aside I think roblox should be trying to improve on messages not outright removing it entirely. using roblox’s inbox is far more convenient to use if you want to recieve messages from anyone at any age on the platform. the chat box roblox wants us to use is as far as im aware is only for friends and not strangers which is important if you want to recieve valuable feedback on your game.
discord is always an option but users under 13 cannot simply join servers you list under your games, and in order to DM you they have to know your userid for discord which roblox may or may not have a problem with should any of us list that on our profiles.
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bro who is using messages for feedback lol
what’s so hard about using a webhook and an in-game form, or better yet:
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Release community feature for groups first before sunsetting messaging 
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i don’t see this as a particularly good update 
however, if the roblox council releases whatever the communities feature is and it ends up being a better alternative than the current inbox, (more features, some way of <13 feedback) , i’ll have no complaints.
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You could use the Google Form embedder for feedback.
IMO it’s better than the inbox, because it can be done in game (or outside of game), it can easily collect both quantitative and qualitative feedback, and Google Forms comes with helpful features for data analysis.
It’s also super fast and easy to set up (you basically just need to add one value to link it).
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There’s absolutely NO reason you need to sunset this feature MONTHS before the feature meant to replace it comes out. No one was complaining about the inbox being useless and it was useful for tons of people in the commission sphere. Communities might be a good replacement for them but that’s months out and key word, “might”. Can we please know how forums will be replacing this feature and how it can be more private between the creator and messenger, at this point you guys are begging for people to go off platform even though that’s where most of these issues arise.
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ROBLOX: Erasing History 
Anyways, at least I will not deal with being sent random scam messages anymore lol…
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Can we actually get a replacement before deleting the feature. Please stop removing things before we get a fix, it puts people in an awkward limbo.
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Spam? The real spam is RTBF requests (when your game doesn’t even save any player data).
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…sigh I give up with this company.
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This is good? A majority of the users there will be easier to moderate and you can filter thousands of suspected spam messages just from the words they use in the title and/or post.
It makes no sense why users that aren’t friends cant talk.
For any users questioning this stupid logic, I predicted this years ago. This is a scheme and step forward to move more people to use Guilded. Soon in the near future we will no longer be able to have discord or twitter integrations.
Jokes aside (I half believe what I just said, half dont)
If anyone at roblox or something is seeing this, it would be cool if we could use experience (ingame) chat to talk with certain groups, communities, users, and MAYBE people on guilded(?) that are in whole different experiences
Sorta like how you can talk to your hypixel guild and whisper users from anywhere
Ofc users can choose what groups they want to recieve chat messages from in the all channel, and disable them in realtime (but being able to go to the group channel) but still a cool thought and makes /c actually useful for once
For users it would sorta just be /w then a full username or userid just for friends
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While I totally agree with the sunset - if the main reason for this was only for spam, - there should totally be other ways for us to talk to other people without friending them.
I sometimes use the Inbox to talk to someone about something, but I find no need to add them as a friend for so. The Chat feature does not allow this, you’re only allowed to talk to friends - on mobile only, too. Which is beyond absurd.
If the other reason for sunsetting was for the amount of issues it had, and still has, then why not fix them? Why not have developers and users provide feedback? For years the Archive feature has been broken. I’ve archived countless messages that had a significant importance to me but they were deleted instead. The filtering system on it only shows once the message is sent, so there’s a chance the recipient receives a paragraph of tags.
Chat is not a replacement to Inboxes, not unless there’s an user-to-non-friends chat feature, no.
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This doesn’t do a whole lot to replace functionality of user-to-user inbox messaging because to use the chat feature you must have them added as a friend. We have a maximum limit of 200 friends. For the majority of developers who use the inbox feature currently to maintain a form of contact with their players, it would be an impossibility to friend every single player so that they’re able to reach out directly to us…
I wholeheartedly agree that something needed to be done in order to resolve the massive moderation and safety problems caused by this feature and others, but I don’t know if completely removing it with no good quality replacement is the right call to make.
I feel like sunsetting this feature too soon in the name of user safety will have an opposite effect where we see an increase in underage players attempting to reach out over other social platforms that they shouldn’t be on, which risks exposing them to something they shouldn’t experience, somebody that intends to do harm to them, or allowing them to see something they cannot unsee and only creates even more opportunity for people that want to do harm to these kids.
How would forums work with something that should be private such as a player reporting another player’s behaviour in our games? The risk with not having such a thing private could be catastrophic to the reporting player’s safety, online and physically. Also, wouldn’t the proposed forums solution pose the exact same safety problem ultimately (Which ironically is exactly what caused the original forums to shut down)? How is this seen as a safer solution then when you’ve already previously deemed it to be unsafe and not viable?
I’m not so convinced about the whole safety claim, you seem to be contradicting yourself a lot.
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So, you’re removing my only other way to get feedback? And no, my audience, which is mostly 8-year-olds and early teens, won’t know what the DevForum is. Therefore, even Guilded, which I only got just to put a picture in my group, then removed, so I can’t use it to talk to them… NOW PEOPLE CANNOT INTERACT WITH ME UNLESS THEY FRIEND ME AND I ACCEPT IT?!
This is the worst update I have ever seen. Roblox knows we hate this and doesn’t care.
Roblox doesn’t actually care about its developers in the first place.
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Even the actual best developer out there hates this update.
With the 87 replies already, you’d think Roblox would actually think it through… Nope, not at ALL.
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noone cares. its a horrible update. nobody wanted it. nobody needs it.
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